Automation Expert for Custom Robotics Solutions
3 days ago
We are seeking a highly skilled Automation Expert to join our team at Entegee, a leading provider of custom automation projects and robotic solutions. As an Automation Expert, you will play a key role in delivering exceptional customer support and ensuring smooth operations for users of advanced robotic technology in the sports industry.
Responsibilities- Respond promptly to customer requests for operational or technical support
- Provide clear guidance and troubleshooting assistance to robot users
- Maintain accurate support tickets documenting customer interactions
- Update and manage customer records as needed
- Assist in analyzing data to improve customer support operations
- Proficiency with Google Workspace and Microsoft Office tools
- Foundational understanding of software automation and/or mechatronics
- Ability to multitask effectively and manage multiple priorities
- Familiarity with the sports industry
- Experience using CRM systems like Hubspot
- Knowledge of troubleshooting tools such as Samsung Knox and TeamViewer
About Us
Entegee specializes in custom automation projects and is a major player in the world of controls and robotic solutions around the world. Our team will work closely with you to expand your resume and build you into a top-performing controls engineer.
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