Cash Management Specialist

4 days ago


Needham, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a Cash Management Specialist to join our team in the banking industry, located in Needham, Massachusetts. The role offers a short term contract employment opportunity and involves cash management and maintaining customer records.


Responsibilities:

  • Performs daily designated functions of Business Online Banking
  • Password Resets
  • Business Bill Pay enrollments
  • Business online banking self-registration process
  • RSA Token assignments and activations
  • Various Business mobile banking/mobile deposit topics.
  • Assist with updating of procedures, policies, FDICIA guidelines and risk assessments
  • Assist related departments and customer support as deemed necessary in all areas of cash management and third party processes such as:
  • Assist Cash Management on special projects including the implementation of any products and services as well as establishing and maintaining procedures
  • Compile information necessary for research and tracking of cash management customers’ requests and issues
  • Process all daily work as deemed necessary for Cash Management requests
  • Assist with Monthly Reporting of all Cash Management areas, including RDC, Wire, ACH and Online Banking systems
  • Assist customers with troubleshooting, questions and product functionality for Business Online, Wires, ACH, Positive Pay and RDC
  • Perform additional duties as requested, needed or assigned
  • Assist with auditing with Cash Management products on an annual basis.
  • Ensure compliance with internal control, policies and procedures in day to day conduct and supervision of cash management activities.
  • Banking experience preferred
  • High school diploma or equivalent required
  • Knowledge of banking and NACHA Operating Rules preferred


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