HR Administrative Assistant
4 days ago
Job Summary:
At 61st Street Service Corporation, we owe our success to our people and processes. This HR Administrative Assistant for our Benefits Department is a supportive force behind both. This role will provide administrative support to the various office needs, required to keep office activities functioning optimally.
Duties and Responsibilities:
- Process/Monitor terminations of all benefits selections
- Reconciles weekly UHC/Surest Funding invoices.
- Benefits terminations data upload
- Conducts new hire orientation and collects beneficiary enrollments on a bi-weekly basis.
- Performs quality checks of benefits-related data.
- Assists employees regarding benefits claim issues and plan changes.
- Responds to benefits inquiries from employees regarding plan provisions, benefits enrollments, status changes, and other general inquiries.
- Process 401(k) entries for employer contributions and employee deferrals and loans
- Backup for bi-weekly 401k total controls submissions in the plan sponsor website.
- Manage phone calls with professionalism, demonstrating excellent phone etiquette.
- Collaborate with team members to improve operational efficiency and enhance customer satisfaction.
Administrative
- Assists the Benefits Administrator with Service Corp's annual Flu shot campaign and wellness programs
- Assists with special projects as management requests.
- Assist the Benefits Administrator with various communication needs.
- Manage the Administrators calendars and organize meetings as needed.
- Draft and prepare correspondence, presentations, reports, and other documents as necessary.
- Other related duties and special projects as assigned.
- Assist in coordinating office events including creating announcement memos and other benefits correspondence
Other Responsibilities
- Provide exceptional customer service and support to clients and visitors, ensuring a welcoming atmosphere.
- Manage phone calls with professionalism, demonstrating excellent phone etiquette.
- Organize and maintain files, both electronic and paper-based, ensuring easy access to important information.
- Perform general office management tasks such as ordering supplies and maintaining office equipment.
- Collaborate with team members to improve operational efficiency and enhance customer satisfaction.
Skills:
- Excellent customer service skills with a focus on providing support to clients.
- Familiarity with office management practices and procedures.
- Strong organizational skills with attention to detail for maintaining accurate records.
- Ability to work independently as well as part of a team in a dynamic environment
- Attention to detail is a must.
- Strong organizational skills and multitasker
- Effective communication abilities including speaking, writing, and active listening.
- Integrity, discretion, and respect for confidentiality and privacy
- A dedication to preserving information and materials
- Research and critical thinking skills
Qualifications:
- Must have a High School Diploma, some college preferred.
- Prior experience working in a professional office environment is a must.
- Minimum of 2 years of administrative office experience
- Must be proficient in All Microsoft applications.
Core competencies:
Competencies Minimum Proficiency Level
- Accountability & Self-Management Level 2 - Basic
- Adaptability to Change & Learning Agility Level 2 - Basic
- Communication Level 2 - Basis
- Customer Service & Patient-Centered Level 1 - Introductory
- Emotional Intelligence Level 2 - Basic
- Problem Solving & Decision-Making Level 2 - Basic
- Productivity & Time Management Level 2 - Basic
- Teamwork & Collaboration Level 2 - Basic
- Quality, Patient & Workplace Safety Level 2 - Basic
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