HR Administrative Assistant

4 days ago


New York, United States 61st Street Service Corp Full time
Job DescriptionJob Description

Job Summary:

At 61st Street Service Corporation, we owe our success to our people and processes. This HR Administrative Assistant for our Benefits Department is a supportive force behind both. This role will provide administrative support to the various office needs, required to keep office activities functioning optimally.

 

Duties and Responsibilities:

  • Process/Monitor terminations of all benefits selections
  • Reconciles weekly UHC/Surest Funding invoices.
  • Benefits terminations data upload
  • Conducts new hire orientation and collects beneficiary enrollments on a bi-weekly basis.
  • Performs quality checks of benefits-related data.
  • Assists employees regarding benefits claim issues and plan changes.
  • Responds to benefits inquiries from employees regarding plan provisions, benefits enrollments, status changes, and other general inquiries.
  • Process 401(k) entries for employer contributions and employee deferrals and loans
  • Backup for bi-weekly 401k total controls submissions in the plan sponsor website.
  • Manage phone calls with professionalism, demonstrating excellent phone etiquette.
  • Collaborate with team members to improve operational efficiency and enhance customer satisfaction.

Administrative

  • Assists the Benefits Administrator with Service Corp's annual Flu shot campaign and wellness programs
  • Assists with special projects as management requests.
  • Assist the Benefits Administrator with various communication needs.
  • Manage the Administrators calendars and organize meetings as needed.
  • Draft and prepare correspondence, presentations, reports, and other documents as necessary.
  • Other related duties and special projects as assigned.
  • Assist in coordinating office events including creating announcement memos and other benefits correspondence

Other Responsibilities

  • Provide exceptional customer service and support to clients and visitors, ensuring a welcoming atmosphere.
  • Manage phone calls with professionalism, demonstrating excellent phone etiquette.
  • Organize and maintain files, both electronic and paper-based, ensuring easy access to important information.
  • Perform general office management tasks such as ordering supplies and maintaining office equipment.
  • Collaborate with team members to improve operational efficiency and enhance customer satisfaction.

 

Skills:

  • Excellent customer service skills with a focus on providing support to clients.
  • Familiarity with office management practices and procedures.
  • Strong organizational skills with attention to detail for maintaining accurate records.
  • Ability to work independently as well as part of a team in a dynamic environment
  • Attention to detail is a must.
  • Strong organizational skills and multitasker
  • Effective communication abilities including speaking, writing, and active listening.
  • Integrity, discretion, and respect for confidentiality and privacy
  • A dedication to preserving information and materials
  • Research and critical thinking skills

 

Qualifications:

  • Must have a High School Diploma, some college preferred.
  • Prior experience working in a professional office environment is a must.
  • Minimum of 2 years of administrative office experience
  • Must be proficient in All Microsoft applications.

 

Core competencies:

Competencies                                                                                         Minimum Proficiency Level

  • Accountability & Self-Management                                      Level 2 - Basic
  • Adaptability to Change & Learning Agility                          Level 2 - Basic
  • Communication                                                                     Level 2 - Basis
  • Customer Service & Patient-Centered                                 Level 1 - Introductory
  • Emotional Intelligence                                                           Level 2 - Basic
  • Problem Solving & Decision-Making                                    Level 2 - Basic
  • Productivity & Time Management                                         Level 2 - Basic
  • Teamwork & Collaboration                                                     Level 2 - Basic
  • Quality, Patient & Workplace Safety                                     Level 2 - Basic
Company DescriptionWe are proud to have highly skilled employees that support our mission to help facilitate the delivery of world-class patient-centered care by one of the top healthcare provider networks in New York.Company DescriptionWe are proud to have highly skilled employees that support our mission to help facilitate the delivery of world-class patient-centered care by one of the top healthcare provider networks in New York.

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