Billing Supervisor/Manager
2 days ago
Key responsibilities:
• Oversee the recruitment and management of assigned staff, providing training and detail oriented development opportunities as necessary • Manage and distribute monthly billing invoices to utility customers • Ensure accurate reconciliation of utility account information and payments received monthly • Handle discrepancies in utility accounts and take corrective measures as required • Develop and enforce policies and procedures related to receiving payments on utility accounts • Oversee tracking of uncollected accounts and implement established collection procedures • Collaborate with collection agencies as necessary • Respond to requests for utility billing and operational information • Prepare regular and special reports on utility operations for management review • Maintain and update utility billing records in a timely and accurate manner • Establish and monitor contracts and franchises as needed.• Experience in Accounts Receivable (AR) is essential
• Proficiency in Utility Billing required
• Previous experience working with Public Sector Organizations highly desirable
• Excellent skills in Microsoft Excel needed
• Must have a strong background in Account Reconciliation
• Experience in Contract Management is a must
• The candidate should have a strong understanding of the non-profit sector
• Excellent organizational and leadership skills
• Ability to work under pressure and meet deadlines
• Strong communication and interpersonal skills
• Bachelor's degree in finance, accounting, or a related field preferred
• Prior experience in a supervisory role in billing or a related area is a plus
• Must have strong attention to detail and problem-solving skills
• Ability to work with a diverse group of individuals
• Strong ethical standards and high levels of integrity.
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