Collections Specialist
2 days ago
We are offering a contract for a Collections Specialist role in East Granby, Connecticut. In this position, you will be part of an industry that necessitates a meticulous approach to managing Accounts Receivable, Collection Activities, and Dispute Resolution. You will play a crucial role in ensuring that customer accounts are accurately monitored and maintained, and that all collection efforts are systematically recorded.
Responsibilities:
• Address customer inquiries, disputes, and concerns regarding outstanding balances through inbound and outbound collection calls.
• Formulate and negotiate payment plans with customers when necessary.
• Keep a systematic record of all collection efforts.
• Investigate and reconcile customer payment disputes or discrepancies, collaborating with internal departments to ensure accurate billing.
• Proactively monitor and review customer accounts for overdue payments and outstanding invoices.
• Reach out to customers through various channels to follow up on overdue accounts and establish payment schedules.
• Escalate complex or unresolved customer payment issues to the management when necessary.
• Use accounting software systems to process customer credit applications accurately and efficiently.
• Ensure customer credit records are up-to-date and accurate.
• Proficiency in Accounting Software Systems• Experience with Accurint
• Familiarity with ADP - Financial Services
• Skilled in using CRM
• Knowledge of Epic Software
• Experience in Accounts Receivable (AR)
• Ability to handle Answering Inbound Calls professionally
• Experience with Billing Functions
• Knowledge in Claim Administration
• Proficient understanding of Collection Processes
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Collections Specialist
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Billing Specialist
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Medical Biller/Collections Specialist
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Accounting Collections Specialist
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Dental Specialist for Children and Young Adults
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Technical Support Specialist
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HR Coordinator
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Veterinary Care Specialist
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Law Firm Administrative Support Specialist
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