Accounting Collections Specialist

5 days ago

East Hanover, New Jersey, United States TriOptus LLC Full time
Job Description

The Senior Accounts Receivable (AR) Specialist role at TriOptus LLC is a critical position within the US O2C team, focused on managing complex AR portfolios. The ideal candidate will possess exceptional research, problem-solving, and time management skills, with a strong ability to build effective relationships with business partners.

This senior-level specialist will be responsible for account analysis, resolution, and reconciliations related to invoices, deductions, credits, and over payments. They will collaborate with customers, customer service, sales/commercial teams, and other business areas for timely resolution of AR issues.

The successful candidate will have a proven track record in managing AR collections, with expertise in deduction management and excellent communication skills. They will also be proficient in utilizing advanced Excel skills to analyze AR trends, closing periods, and customer summaries.

In this role, you will participate in Continuous Improvement activities to enhance daily processes and ensure relevant NFCM controls are met. Additionally, you will support the critical month-end financial close process and provide timely responses to Revenue and GL Department inquiries.

Key Responsibilities
  • Manage complex AR portfolios through collaboration with Customers, Customer Service, Sales/Commercial team, and other business areas for timely resolution.
  • Request timely payment from assigned portfolio of accounts on invoices.
  • Manage all matters related to deduction, invoice, and credit management, including invoicing, customer calls on past dues, escalations, and refunds.
  • Actively participate and prepare for meetings with internal stakeholders to ensure AR issues are reviewed and addressed.
  • Coordinate meetings with external Customers to ensure AR issues are reviewed and addressed.
  • Generate, review, and track statuses in the Aging Report and Open Transactions reports to ensure all line items are addressed and closed within predefined timeframes.
Requirements
  • Bachelor's or Associate's degree in accounting, finance, or other relevant field, or equivalent experience.
  • Knowledge of Accounts Receivable, including exposure and expertise in collections, including deduction management.
  • Excellent research, problem-solving, and time management skills.
  • High level of accuracy, efficiency, and accountability.
  • Demonstrated sense of urgency based on business demands.
  • Excellent customer service: written and verbal communication skills.
  • Ability to build effective relationships with business partners.
  • Ability to work independently with minimal supervision.
  • Ability to work in a team environment.
  • Process Excellence and Continuous Improvement Mindset.
  • Lean Six Sigma preferred.
  • SAP experience preferred.
  • Credit risk experience a plus.
  • Experience within the Pharmaceutical industry a plus.
Estimated Salary

$85,000 - $110,000 per annum, depending on experience and qualifications.

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