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Resident Services Coordinator

2 months ago

Baldwin Park, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

LHH Recruitment Solutions is actively recruiting a Resident Care Coordinator for a client in Irwindale, CA on a contract-to-hire basis. This position will be on- site in the Irwindale, CA area.

Compensation: $21-23/hr

Type: Contract to hire

RESPONSIBILITIES:

Key Responsibilities:

  • Manage a caseload of 20-25 households.

  • Quickly enroll participants referred, ensuring all necessary documentation is gathered and creating Housing and Services Plans in partnership with participants.

  • Connect participants with essential resources to support housing stability, such as medical, mental health, substance use services, employment, and more.

  • Home visits are required at least once a month, with weekly visits for unhoused participants.

  • Provide trauma-informed care that aligns with Housing First and Harm Reduction principles, following agency and funder guidelines while adhering to legal and ethical standards.

  • Advocate for participants facing housing barriers, such as poor credit or eviction history, while maintaining professional relationships with landlords and property owners.

  • Ensure landlords respect tenant rights and educate participants on lease agreements and expectations.

  • Refer participants to legal services when necessary to prevent evictions or resolve tenant rights issues.

  • Submit monthly rental packets that accurately reflect participants' financial needs and progress toward financial independence, considering program timelines.

  • Conduct annual recertifications, including assessing ongoing eligibility and inspecting units.

  • Assist participants in transitioning to more supportive housing options, such as shallow subsidies, housing vouchers, or permanent supportive housing, and relocate participants when necessary.

  • Explore opportunities for community integration to support long-term housing retention and prepare participants for successful service termination.

  • Participate in regular supervision, staff meetings, and agency-wide trainings.

QUALIFICATIONS:

  • Work primarily indoors with occasional exposure to outdoor weather and driving conditions.

  • Able to work under time constraints, prioritize tasks, and adapt to changing demands.

  • Travel for off-site meetings or activities may be required.

  • Familiar with crisis and permanent housing resources throughout Los Angeles County

  • Understanding of HUD guidelines and experience with subsidized housing programs.

  • Knowledge of best practices such as Housing First, Trauma-Informed Care, Mental Health Recovery, Harm Reduction, and Critical Time Intervention.

  • Strong written and verbal communication skills.

  • Ability to document case notes accurately and clearly.

  • Valid California driver's license and access to a registered vehicle.

  • A Bachelor's degree in Social Work or a related field; or

  • A minimum of two (2) years of experience in a related human services field

Our comprehensive benefits program allows employees to tailor their coverage to meet individual needs. Paid leave includes Paid Sick Leave (where required by law), other paid leave mandated by Federal, State, or local regulations, and Holiday pay upon meeting eligibility criteria. Join us in a dynamic role that combines healthcare administration with excellent customer service.



Pay Details: $21.00 to $23.00 per hour

Search managed by: Diana Bielawska

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance