Resident Service Coordinator
4 weeks ago
Job Title: Resident Service Coordinator
Job Summary:
We are seeking a highly skilled Resident Service Coordinator to join our maintenance team at The Loop. As a key member of our team, you will be responsible for providing exceptional service to our residents, ensuring their needs are met in a timely and accurate manner.
Responsibilities:
- Provide accurate and complete information to residents regarding maintenance requests and services
- Prioritize and resolve maintenance issues in a timely and efficient manner
- Coordinate maintenance requests for tenants and prioritize schedules of maintenance staff
- Utilize property management software to log and track work order requests
- Follow up with residents to ensure timely response and resolution of related issues
- Schedule vendors for unit turns and gather bids from vendors for multifamily management projects
- Conduct walkthroughs of completed units to verify they are market-ready and identify areas for improvement
- Perform other duties as assigned by management
Qualifications:
- High School Diploma or equivalent education required
- Minimum 1-2 years of experience in a customer service-oriented role
- Proficient in Microsoft Office programs, including Excel, Word, and Outlook
- Well-organized and enjoy problem-solving
- Experience with Yardi software preferred
About Us:
Friedman Management is a leading commercial real estate organization providing clients with a single point of contact for a range of services, including property management, brokerage, and construction. We manage over 200 commercial properties and 15,000 apartment homes throughout the United States.
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Recognition program and referral bonuses
- Three-tier PTO plan and paid parental leave
- Continuing education reimbursement benefits
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