Service Coordinator
4 days ago
About the Position
LSS of WI & Upper MI is seeking a dedicated Service Coordinator to provide support to our tenants in the Baldwin area. This part-time opportunity is based in Baldwin and requires travel around the surrounding area to connect residents with community services, promoting self-sufficiency and independence.
Key Responsibilities
- Provide general case management services, including intake and referral, to support tenants with their needs.
- Conduct assessments of health, psychological, and social needs to develop individualized case plans.
- Establish connections with community agencies and service providers to ensure access to resources and services.
- Develop and maintain directories of providers to support project staff and tenants.
- Refer and link tenants to service providers in the community, including case management, personal assistance, homemaker services, transportation, counseling, and more.
- Educate tenants on service availability, application procedures, and client rights, providing advocacy as needed.
- Monitor the provision of services from community agencies and maintain accurate records of progress.
- Develop volunteer support programs with community organizations and facilitate informal support networks among tenants.
- Provide training and education to project tenants and staff on aging in place and service coordination.
- Present workshops or informative sessions on topics of interest to tenants.
Perks
- Mileage reimbursement
- Paid Time Off
- LSS makes annual raises a priority for employees
- Employee Assistance Program
- Service Awards and Recognition
Qualifications
- Bachelor's degree in social work, sociology, psychology, or a related field, or equivalent combination of education and experience.
- At least 3 years of related experience, including experience working with the older adult population.
- Working knowledge of supportive services and resources for older adults and/or individuals with disabilities.
Language Skills
- Ability to communicate effectively in verbal and written formats.
- Ability to read, write, analyze, and interpret documentation to complete required intervention and goal process documentation.
- Ability to document services provided in a neat, legible, accurate, and objective manner.
Computer Skills/Technology
- Working knowledge of computers to access computer systems and applications to complete timecards, read and respond to email, and complete required online training.
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