Administrative Assistant

19 hours ago


Cincinnati, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an Administrative Assistant to join our team located in Cincinnati, Ohio. In this role, you will be responsible for various administrative duties such as answering phones, scheduling appointments, and assisting with data entry tasks. Additionally, you will be expected to provide customer service and handle both inbound and outbound calls.

Responsibilities:

• Be the first point of contact for visitors and callers, providing outstanding customer service.
• Efficiently schedule appointments, ensuring a smooth flow of operations.
• Manage all inbound and outbound calls professionally, answering inquiries and redirecting calls as necessary.
• Perform data entry tasks, ensuring all customer information is up-to-date and accurate.
• Use Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to create documents, manage emails and schedule appointments.
• Provide additional administrative support as required, helping to keep the office running smoothly.
• File documents in both physical and electronic formats, maintaining an organized and accessible filing system.• Demonstrable proficiency in Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience in answering inbound and outbound calls.
• Proficiency in scheduling appointments.
• Strong customer service skills.
• Ability to perform data entry tasks with attention to detail.
• Excellent email correspondence skills.
• Ability to handle multiple tasks and prioritize work effectively.
• Strong organizational and time management skills.
• Ability to work in a team-oriented environment as well as independently.
• Excellent problem-solving skills.
• Strong verbal and written communication skills.
• Professional attitude and demeanor.
• High level of discretion and confidentiality.
• Proven ability to meet deadlines.
• Willingness to learn and adapt to new technologies and systems.

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