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Front Desk Coordinator

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South Lake Tahoe, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Front Desk Coordinator in South Lake Tahoe, California. The primary function of this role is to manage and maintain resident records, process accounts receivable, and ensure resident satisfaction in a detail oriented manner.

Responsibilities:
• Manage and update resident records using specific software.
• Respond to and resolve resident inquiries in a timely and efficient manner.
• Collect and receipt monthly rents, maintaining accurate financial records.
• Assist in arranging interviews with potential residents and prepare necessary leasing documents.
• Evaluate the financial profiles of prospective residents and establish appropriate rent schedules.
• Maintain detailed records on maintenance, installation, and repair of units.
• Conduct resident recertification and interim recertification, ensuring compliance with relevant regulations.
• Prepare bank deposit and petty cash reconciliations.
• Provide assistance to the administrator in managing accounts receivable.
• Ensure detail oriented approach and resident satisfaction as a representative and team member.• Possess at least 1 year of experience in a similar role as a Front Desk Coordinator.

• Demonstrate proficiency in Administrative Assistance, with a strong ability to manage multiple tasks simultaneously.

• Capable of effectively Answering Multi-Line Phone Systems, ensuring efficient communication within the organization.

• Experience in providing Concierge Services, catering to clients' needs and requests promptly and professionally.

• Strong Customer Service skills, able to handle complaints and queries with patience and understanding.

• Proficient in Data Entry tasks, ensuring accurate and timely recording of information.

• Excellent Interpersonal Skills, with the ability to communicate effectively with colleagues, clients, and other stakeholders.

• Proficient in Microsoft Excel, Microsoft Outlook, and Microsoft Word, utilizing these tools to facilitate daily operations.

• Experience in Organizing Files, managing documents, and ensuring easy access to necessary information.