Front Desk Representative
3 weeks ago
Company Overview:
">Vail Resorts is a world-renowned leader in the mountain resort industry, offering unparalleled experiences to guests from around the globe. With 40+ resorts across 3 continents, we provide endless opportunities for personal and professional growth. Our mission is to create unforgettable memories for our guests while fostering a culture of excellence and inclusivity among our team members.Salary: $42,240 - $45,648 per annum, depending on experience and qualifications.">
Job Description:
">As a Front Desk Agent, you will be the face of the hotel, responsible for creating exceptional guest experiences. You will interact face-to-face with customers, check guests in and out, answer phone calls, handle all customer needs, maintain a professional appearance and demeanor at all times, and help resolve discrepancies with guest bills. This role requires strong communication skills, basic computer literacy, and a friendly, approachable demeanor.Key Responsibilities:">
- ">
- Provide exceptional customer service to guests">
- Process guest arrivals and departures efficiently">
- Handle phone calls and respond to guest inquiries">
- Maintain a clean and organized work environment">
- Perform other duties as assigned by management">
Requirements:
">- ">
- Friendly, outgoing personality with excellent communication skills">
- Basic computer skills and proficiency in software applications">
- Ability to work in a fast-paced environment with multiple priorities">
- Availability to work a variety of shifts, including weekends and holidays">
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