Collections Specialist
2 weeks ago
We are in the process of recruiting a Collections Specialist based in Babylon, New York, United States. This role is primarily focused on and involves the management of aged schedules, customer follow-ups, and analysis of DSO. It's an exciting opportunity that requires proficiency in MS Excel and the ability to collect outstanding dues effectively.
Responsibilities:
• Review and manage aged schedules to ensure timely collection of payments.
• Regularly follow up with customers regarding their payment schedules.
• Analyze Days Sales Outstanding (DSO) to measure the efficiency of the company's collection efforts.
• Utilize MS Excel for managing and updating customer data and financial records.
• Run credit reports to assess the creditworthiness of customers.
• Develop and implement strategies for collecting outstanding dues effectively.
• Monitor customer accounts for irregularities and potential issues.
• Communicate with customers to resolve any disputes or discrepancies in invoicing or payments.
• Prepare reports detailing collection activity and accounts receivable status.
• Collaborate with the sales and customer service teams to ensure seamless collection processes.
• Possess a minimum of 3 years of experience as a Collections Specialist or in a similar role• Proficiency in using MS Excel for data entry, analysis, and reporting
• Demonstrated ability to collect outstanding debts from clients and customers
• Strong understanding of billing procedures and collection techniques (e.g. skip tracing)
• Familiarity with relevant legal regulations in debt collection
• High-level proficiency in negotiation and persuasion
• Excellent communication and interpersonal skills
• Proactive problem-solving abilities and attention to detail
• High level of organizational skills and ability to work independently
• Ability to handle sensitive and confidential information appropriately
• High school diploma is required; a degree in a related field is a plus.
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