Medical Referral Coordinator

3 weeks ago

Providence, United States Randstad Full time
Job DescriptionJob Description

Are you passionate about healthcare and providing exceptional patient service? Do you have experience in a medical office setting and a keen eye for detail? If so, we have the perfect opportunity for you Join us, one of the leading healthcare providers, and become a part of a dedicated team committed to excellence in patient care.

The Referral Coordinator plays a crucial role in overseeing and verifying the financial processes associated with patient services provided in the practice.

Key Responsibilities:

  • Patient Scheduling: Coordinate and schedule appointments with specialists and testing facilities as per physician requests, ensuring patient flow efficiency.
  • Insurance Authorization: Obtain and verify insurance authorizations prior to appointments and communicate pertinent details to patients.
  • Referral Management: Handle referrals through LifeChart work queues and fax systems, monitor referral follow-ups, and alert providers about unkept appointments.
  • Record Management: Scan and label patient correspondence for medical records, forwarding them to appropriate providers.
  • Communication: Respond to referral-related inquiries via phone or fax, provide patients with appointment details, and ensure pre-appointment instructions are delivered.
  • Registration: Complete patient registration tasks, including data entry and front office support as needed.
  • Policy Compliance: Maintain knowledge of insurer referral requirements and adhere to confidentiality standards for patient information.
  • Performance Improvement: Participate in quality improvement initiatives, meetings, and required trainings.
  • Front Office Support: Provide operational assistance for front office tasks like patient check-in/out and payment collection when necessary

Requirements:

  • Minimum of 1 year of front office experience in a medical setting; 2 years of clinical referral experience preferred.
  • Knowledge of medical billing, third-party payers, and patient registration systems.
  • Proficiency in computer use, data entry, and customer service.
  • Strong organizational skills and ability to manage competing priorities.

Shift: Mon to Fri, 8am to 4:30pm

Contract: 3 months

Why Join Us?

We believe in fostering a supportive and inclusive work environment where every team member can thrive. You'll have the opportunity to grow professionally while making a meaningful impact on patients' lives.

 

Ready to Make a Difference?

If you're excited about this opportunity and meet the qualifications, we encourage you to apply Please email your resume to Michael Wilson at michael.wilson@randstandusa.com.

Company DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

We can’t wait to tell you all about itCompany DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r
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We can’t wait to tell you all about it

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