ADMINISTRATIVE ASSISTANT
1 week ago
Key Responsibilities:
Phone Reception & Customer Service:
Answer incoming phone calls in a professional and friendly manner.
Direct calls to appropriate departments and personnel, ensuring a smooth and efficient flow of communication.
Handle customer inquiries, including addressing concerns, answering questions, and providing general support.
Manage difficult or frustrated customer situations with patience, empathy, and professionalism.
Escalate issues when necessary and follow up to ensure resolution.
Accounts Receivable & Accounts Payable:
#YORKPRI
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