Receptionist
2 months ago
Responsibilities
• Operate multi-line phone systems to answer, screen, or forward calls, providing information or taking messages as necessary.
• Utilize Microsoft Outlook for scheduling, email correspondence, and management of contact lists.
• Ensure the reception area is well-maintained, presentable, and welcoming to all visitors.
• Assist in the resolution of customer inquiries promptly and professionally.
• Utilize strong interpersonal skills to build positive relationships with clients and team members.
• Maintain accurate records of customer interactions and transactions, recording details of inquiries, complaints, or comments.
• Manage administrative tasks such as filing, copying, and faxing documents.
• Assist other departments with tasks as needed to maintain smooth operation of the organization.
• Communicate effectively with team members, providing updates and information as necessary.
• Prioritize and manage multiple tasks simultaneously, ensuring all responsibilities are carried out within required deadlines.• Proficiency in answering a multi-line phone system
• Strong interpersonal skills to engage with clients and staff
• Proficient in the use of Microsoft Outlook for email and calendar management
• High School Diploma or equivalent
• Excellent written and verbal communication skills
• Ability to handle sensitive information with discretion
• Organizational skills to manage various tasks
• Attention to detail to ensure accurate information recording
• Prior experience in a receptionist role is preferred
• Ability to work independently and as part of a team
• Punctuality and reliability are essential
• Flexibility to adapt to changing work demands and schedules
• Professional demeanor and appearance at all times.
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