HS/ PRS Case Manager

9 hours ago

Madison, United States Insight Global Full time
Job DescriptionJob Description

Position Summary

Working under a grant from the Office of Refugee Resettlement (ORR), The Intensive Case Manager Level 3 provides post release services focused on stabilizing the family unit utilizing trauma-informed and intensive case management and connecting with community-based services to address concerns that require long-term care. Required travel includes initial in-home assessment followed by weekly in-person contacts for the first 45 to 60 days, then monthly in-person or virtual contacts for 6 months, depending on the needs of the family.

 

RESPONSIBILITIES

  • Provide Level Three (3) post release services (PRS) to children and sponsor families. As needed, PRS Intensive Case Managers may also provide Level Two (2) and Level (1) post release services.
  • Ensure delivery of intensive in-home services and engagement with children and families that provides trauma-informed and intensive case management aimed at stabilizing the family unit by utilizing intervention(s) tailored to the needs of the family, and connecting the released child and sponsor family with community-based services to address concerns that require long-term care (such as a mental health diagnosis).
  • Conduct an initial in-home assessment followed by weekly in-person contacts for the first 45 to 60 days, depending on the needs of the family.
  • Maintain monthly in-person or virtual contacts for 6 months following referral acceptance.
  • Carry a caseload not to exceed 3 cases per worker.
  • Ensure excellence in PRS documentation and Program compliance.
  • Actively assist in establishing working relationships with community-based organizations responsible for social services in their proposed area of operations.
  • Provide and foster a coordinated case management approach that adopts a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet the unaccompanied child and the sponsor's presenting needs.
  • Ensure proper reporting and elevation to ORR of timely notifications of concern and reporting to other stakeholders per state and ORR guidelines.
  • Provide and ensure effective communication with community partners, community-based organizations, and ORR stakeholders.
  • Demonstrate working knowledge and understanding of ORR Policy and Procedures, Flores Agreement as well as other applicable, and pertinent regulations and laws including the Trafficking Victims Protection Reauthorization Act (TVPRA) of 2008 et.al.
  • Ensure protection of Personal Identifiable Information (PII) and adhering to confidentiality of information and HIPAA regulations per ORR Policy requirements.
  • Perform other duties as assigned.

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