Account Manager

6 days ago

Spokane, United States Synectics Inc Full time
Job DescriptionJob Description

About us:

A company that doesn't make things themselves, but they work with manufacturers who make special heating, cooling, and air systems (called HVAC systems) for buildings like schools, hospitals, and offices. They help sell these systems and provide services to make sure everything works perfectly.

Help People Choose the Best Products: They talk to companies to find out what kind of heating or cooling system they need and suggest the best ones made by other companies.

Fix and Take Care of Systems: If something breaks, we know how to fix it. They can also upgrade old systems to make them work better.

Make Buildings Energy Efficient: They focus on using less energy and protecting the environment. For example, they use chillers that are really green (good for the Earth) and air handlers made with recycled materials.

Offer Special Services for Cooling Towers: A cooling tower is like a big box that helps cool down buildings. Helps fix, repair, and improve these to make sure they work great.

In short: A helper and problem-solver for HVAC systems, making sure buildings stay comfortable and energy-friendly without actually making the systems themselves.

Job Description

  • The Account Manager is responsible for developing long-term customer relationships and maximizing account penetration and customer retention with contractor and consulting engineer accounts.

  • Promotes products and services by providing technical solutions to the customer's business and operational needs as well as demonstrating applicable technical knowledge.

  • Seeks to expand the depth of offerings within each account.

  • Participates as a member of account team on key and target customers and projects.

    Identifies potential opportunities with existing and new customers.

  • Collects project data and compares to capabilities.

  • Develops relationships with multiple buying influences in the customer's organization, including project managers, project engineers, construction, purchasing, and accounts payable.

  • Builds partnering relationships with contractors and consultants responsible for the decision making process to drive the sales of offerings.

  • Actively listens, probes and identifies concerns.

  • Determines project needs, constraints, and responsibilities to meet customer's HVAC system design and installation requirements.

  • Develops, evaluates, and discusses possible solutions with customer.

  • Responsible for project take-off, selection, and pricing of equipment and services.

  • Develops project fulfillment schedule.

  • Responsible for ordering, tracking, customer follow-up, and management of project.

  • Responsible for the preparation and review of the proposal. Determines price and selling strategy.

  • Reviews and compares contract terms and conditions with contract standards.

  • Presents the proposal and negotiates price, terms, and conditions with customer.

  • Determines customer needs, develops and executes an account specific business plan.

  • Assists in the development of sales and marketing plans and strategies.

  • Aids in the implementation of these strategies and action plans.

  • Provides total account business activity reports and annual forecasts.

  • Coordinates with consulting engineers in writing project specifications.

  • Authorizes replacement, credit, or refund as necessary to facilitate the refund/exchange process including negotiation of back charges and customer disputes.

  • Positively and credibly influences system design and construction with contractors and consultants.

  • Frequently creates competitive, high quality and timely estimates, bids, proposals, and cost/benefit analysis.

  • Effectively writes, presents and communicates bids.

  • Negotiates value, addresses resistance when demonstrated and closes the sale.

  • Assists customers in answering technical questions on HVAC systems, products, system application alternatives, installation, operation, maintenance, and problem resolution.

  • Flexibility to work outside normal work hours, as required.

  • Maintains memberships with ASHRAE, USGBC and other industry organizations.

  • Actively attends meetings.

  • Work in a typical office environment with occasional visits to project sites, which includes outdoor work and work in mechanical/equipment rooms.

Job Requirements:

  • Bachelor's degree in engineering from four-year college or university; or equivalent combination of education and experience.

  • Familiarity with HVAC systems and temperature control equipment preferred.

  • Exceptional written and verbal communications skills.

  • Demonstrate the ability and willingness to communicate in a clear, concise, and diplomatic manner.

  • Attention to detail and excellent organizational skills are critical, as are honesty and the ability to develop and maintain deep customer relationships based on trust.

  • Passionate about helping our customers to be successful, and must continually strive to improve their understanding of our customers in order to provide first-class customer service.

100% commission position/eligible for draw.

An equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

  • Account Manager

    4 months ago

    Spokane, United States Custom Mechanical Solutions, LLC Full time

    Account Manager Job DescriptionThe Account Manager is responsible for developing long-term customer relationships and maximizing account penetration and customer retention with contractor and consulting engineer accounts. Promotes CMS products and services by providing technical solutions to the customer's business and operational needs as well as...

  • Account Manager

    1 month ago

    spokane, United States Custom Mechanical Solutions, LLC Full time

    Account Manager Job DescriptionThe Account Manager is responsible for developing long-term customer relationships and maximizing account penetration and customer retention with contractor and consulting engineer accounts. Promotes CMS products and services by providing technical solutions to the customer's business and operational needs as well as...

  • Account Manager

    1 month ago

    Spokane, United States Swire Pacific Holdings Inc. Full time

    Account Manager Spokane, WA, USA Req #18307 Monday, September 16, 2024 Join one of the largest bottlers and distributors of the world's most iconic beverage brands! Why you'll love working at Swire Coca-Cola (enrollment in a Swire Medical Plan is required for some benefits): Competitive wages paid bi-weekly or optional pay on demand; Overtime opportunities...

  • Account Manager

    1 month ago

    Spokane, United States Swire Pacific Holdings Inc. Full time

    Account Manager Spokane, WA, USA Req #18307 Monday, September 16, 2024 Join one of the largest bottlers and distributors of the world's most iconic beverage brands! Why you'll love working at Swire Coca-Cola (enrollment in a Swire Medical Plan is required for some benefits): Competitive wages paid bi-weekly or optional pay on demand; Overtime opportunities...

  • Regional Accounting Manager

    1 month ago

    Spokane, United States The Seer Group Full time

    Job DescriptionJob DescriptionThe SEER Group LLC is currently seeking a Regional Accounting Manager for our brands. As a Regional Accounting Manager, you will play a crucial role in aligning new partner companies with our financial best practices and overseeing the implementation and utilization of our financial information systems and processes. The ideal...

  • Insurance Account Manager

    2 weeks ago

    Spokane, Washington, United States WaFd Bank Full time

    Job SummaryWaFd Bank seeks a Commercial Lines Account Manager to manage a commercial lines book of business and assist producers with their accounts.Key Responsibilities:Adhere to bank policies and proceduresManage commercial book, including order changes and renewalsMarket new business and perform coverage reviewsGenerate proposals and issue...

  • National Account Manager

    1 month ago

    Spokane, United States Generac Power Systems Full time

    We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The National...

  • Account Operations Manager

    6 days ago

    Spokane, Washington, United States Allied Universal Full time

    About Allied UniversalAllied Universal, a leading security and facility services company, offers a unique opportunity for career growth and development. We pride ourselves on providing high-quality security services that protect people and property. Our mission is to deliver exceptional results while fostering a positive work environment.Job SummaryWe are...

  • Personal Lines Account Manager

    1 week ago

    Spokane, United States HUB International Full time

    100% remote - - Must work on Pacific Time - - About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds largest insurance brokers, our focus is dedicated to providing our Account Manager, Manager, Personal, Insurance, Accounting, Account

  • Personal Lines Account Manager

    2 weeks ago

    Spokane, United States HUB International Full time

    100% remote - - Must work on Pacific Time - - About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds largest insurance brokers, our focus is dedicated to providing our Account Manager, Manager, Personal, Insurance, Accounting, Account

  • Account Manager for Moving Services

    3 weeks ago

    Spokane, Washington, United States Alchemy Global Talent Solutions Full time

    Opportunity to Represent a Leading Moving FirmAlchemy Global Talent Solutions is assisting a prominent moving company based in Spokane, WA with their search for an Account Manager for Moving Services.This role involves representing the company and generating revenue by securing moving bookings of the client's comprehensive moving and storage services...

  • Business Development Manager Autocare

    4 weeks ago

    Spokane, United States Genuine Parts Company Full time

    Business Development Manager, Major Accounts & Auto Care. Job Summary. The Business Development Manager, Major Accounts focuses on growing our Major Account and Auto Care sales. This role is responsible for communicating and executing strategic initi Business Development, Manager, Business, Development, Territory Sales, Account, Accounting, Automotive

  • Account Manager- Service/Repair

    1 month ago

    Spokane, United States Thyssenkrupp Elevator Full time

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Spokane, WA. Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue...

  • Accountant

    2 weeks ago

    Spokane, United States Morgan Murphy Media Full time

    Family-owned Morgan Murphy Media is seeking an Accountant for an exciting opportunity to join our team of accounting professionals. Our impressive portfolio of media entities includes WA-based Television and Radio Stations, and Local News Websites. Becoming part of our team allows you to grow your career and become an integral part of our financial...

  • Account Manager- Spokane

    3 weeks ago

    Spokane Valley, United States CMS Full time

    OverviewAccount Manager Job Description The Account Manager is responsible for developing long-term customer relationships and maximizing account penetration and customer retention with contractor and consulting engineer accounts. Promotes CMS products and services by providing technical solutions to the customer's business and operational needs as well as...

  • Business Development Manager Autocare

    4 weeks ago

    Spokane, United States Genuine Parts Company Full time

    Business Development Manager, Major Accounts & Auto CareJob SummaryThe Business Development Manager, Major Accounts focuses on growing our Major Account and Auto Care sales. This role is responsible for communicating and executing strategic initiatives, program adoption, sales promotions, and program training for our Major Account and Auto Care...

  • Business Development Manager Autocare

    4 weeks ago

    Spokane, United States Genuine Parts Company Full time

    Business Development Manager, Major Accounts & Auto CareJob SummaryThe Business Development Manager, Major Accounts focuses on growing our Major Account and Auto Care sales. This role is responsible for communicating and executing strategic initiatives, program adoption, sales promotions, and program training for our Major Account and Auto Care...

  • Business Development Manager Autocare

    3 weeks ago

    Spokane, United States Genuine Parts Company Full time

    Business Development Manager, Major Accounts & Auto Care Job Summary The Business Development Manager, Major Accounts focuses on growing our Major Account and Auto Care sales. This role is responsible for communicating and executing strategic initiatives, program adoption, sales promotions, and program training for our Major Account and Auto Care...

  • Business Development Manager Autocare

    3 weeks ago

    Spokane, United States Genuine Parts Company Full time

    Business Development Manager, Major Accounts & Auto Care Job Summary The Business Development Manager, Major Accounts focuses on growing our Major Account and Auto Care sales. This role is responsible for communicating and executing strategic initiatives, program adoption, sales promotions, and program training for our Major Account and Auto Care segments....

  • Business Development Manager Autocare

    3 weeks ago

    Spokane, United States Genuine Parts Company Full time

    Business Development Manager, Major Accounts & Auto Care Job Summary The Business Development Manager, Major Accounts focuses on growing our Major Account and Auto Care sales. This role is responsible for communicating and executing strategic initiatives, program adoption, sales promotions, and program training for our Major Account and Auto Care segments....