Patient Services Associate
2 weeks ago
TEKSystems is currently hiring a patient services associate in Abington Township, PA This is a long-term, permanent opportunity with a reputable hospital network that offers opportunities for growth & professional development. Please see the job description below and if interested, submit your application and a recruiter will reach out to you ASAP
Location: Abington Township, PA (this role is fully on-site)
Schedule: Monday to Friday, shift is either 7AM-3PM OR 8AM-4PM
Pay: $20/HR (full time opportunity with weekly pay)
As a patient services associate, you will be enhancing the patient/customer experience by courteously and professionally managing arrival and departure activities. This role involves obtaining pre-certifications and/or pre-authorizations for procedures, verifying insurance, referrals, and patient demographic information. The patient services associate supports the delivery of the hospital experience by ensuring the prompt and courteous treatment of all patients and visitors, maintaining an efficient flow of patients to examination rooms. This position supports a cardiology & heart failure unit within a hospital.
Key Responsibilities:
- Interact with co-workers, visitors, and other staff in a manner consistent with the values of the system.
- Process check-in and/or check-out, point of service activities, and/or scheduling of patient appointments via EPIC.
- Obtain pre-certifications and/or pre-authorizations for procedures.
- Maintain efficient flow of practice and escalate patient and/or provider concerns as appropriate.
- Greet and interact with patients/visitors professionally, both on the phone and in person.
- Adhere to HIPAA privacy and security requirements, ensuring compliance with all applicable federal, state, and local regulatory standards.
- Perform other duties as requested or assigned.
Additional Skills & Qualifications:
- Must be able to communicate courteously with patients and/or visitors.
- Willingness to provide and support a positive experience for all patients and/or visitors.
- Ability to process and interpret data.
- Ability to multi-task while managing a time-sensitive workload
Pay and Benefits
The pay range for this position is $19.00 - $20.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Abington,PA.
Application Deadline
This position will be accepting applications until Dec 20, 2024.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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