Patient Navigator

5 months ago

Abington, United States Brockton Hospital Full time

Signature Healthcare is Southeastern Massachusetts premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.

Position Summary:

As a member of Signature Addiction Medicine (SAM) the Patient Navigator will assume responsibilities for the care coordination for patients with Substance Use Disorder(s). The Patient Navigator works collaboratively with internal and external entities in order to remove barriers to care and ensure smooth transitions for patients/families. The Patient Navigator works with patients to address and meet their needs by linking the patient to appropriate medical and social resources.

Location: 360 Brockton Ave, Abington, MA 02351

Department: Signature Addiction Medicine/OBAT

This is a full-time 40 hour/ week position

Responsibilities:

+ Assist patients in referring/connecting to services and resources including addiction treatment, recovery support, healthcare and social supports such as job training, GED programs, housing, financial resources, food access and transportation.

+ Assists patients in various areas to help advance their care and reduce social drivers of health by connecting them to appropriate specialists, agencies and support systems.

+ Maintains relationships with community entities and provides appropriate outreach when needed.

+ Assists patients with completion of required/necessary paperwork.

+ Visit clinical sites in hospital to provide administrative support in scheduling appointments with patients, provide information to patient, obtain and verify contact information/consents, assist with care plan, etc.

+ Coordinates/removes barriers to transportation to appointments and services as needed.

+ Assists in resolving insurance issues and obtaining authorizations as needed.

+ Works with external referral sites to ensure proper referrals to and from the Signature OBAT Program.

+ Helps patients/families follow up with their medical appointments through phone call reminders.

+ Works with patients to provide the medical team with necessary information to help in their care.

+ Collaborates with provider and works closely with patient toward adherence to their care plan.

+ Helps patients/families solve daily problems that interfere with care.

+ Provides timely updates or changes in patient condition to the provider and other care team members.

+ Assists in data collection to monitor success for performance measures.

+ Assists in data analysis for reporting and measurement purposes.

+ Documents patient encounters in the electronic medical record in a timely manner.

+ Helps patients/families interact with community-based resources and services.

+ Follows up with patients who missed appointments or have fallen out of care.

+ Works collaboratively with the Signature Healthcare OBAT Program and other community recovery programs and agencies.

+ Maintain patient confidentiality.

+ Conforms to hospital and Signature Medical Group standards of performance and conduct, including those pertaining to patient rights, so that the best patient care may be provided.

+ Performs other duties as assigned or necessary

Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment following our relationship based care model:

+ Commits to recognize and respect cultural diversity for all customers (internal and external).

+ Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.

BASIC KNOWLEDGE/SKILLS/APTITUDE/EXPERIENCE:

+ Knowledge of addiction and addiction treatment, health care systems, and community resources.

+ Ability to exercise good judgment and communicate effectively, build good relationships, show compassion, empathy and understanding of persons with addiction, behavioral health disorders and trauma.

+ Ability to exhibit resourcefulness, initiative, and problem solving.

+ Ability to multi-task and work under time pressures.

+ Ability to read and interpret documents accurately, such as patient charts.

+ Ability to communicate well both verbally and in writing with other members of the clinical team.

+ Excellent English communication skills. Additional language skills appropriate to the patient population served (especially Spanish and/or Creole) is desirable.

Education/Experience/Licenses/Technical/Other:

+ Education : High School graduate or equivalent required; Associates degree preferred.

+ Experience (Type & Length): 1 2 years of successful working experience in a similar capacity. Prior addiction or behavioral health clinical/program experience helpful and preferred.

+ Certification/Licensure: Must hold a current Medical Assistant Certification

+ Software/Hardware: Proficiency with Microsoft Office, general knowledge of patient registration systems and electronic medical records, basic computer skills to enter, interpret and extract medical information from electronic systems in the healthcare environment.

  • Patient Navigator

    5 months ago

    Abington, United States Signature HealthCARE Full time

    Signature Healthcare is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our...

  • Medical Navigator

    1 week ago

    Abington, Massachusetts, United States Brockton Hospital Full time

    About the PositionThe Brockton Hospital is seeking a skilled Medical Navigator to join its team. This full-time position offers a competitive salary of $55,000-$65,000 per year, depending on experience.As a Medical Navigator, you will be responsible for coordinating care and connecting patients with substance use disorder to appropriate medical and social...

  • Patient Support Specialist

    1 week ago

    Abington, Massachusetts, United States Brockton Hospital Full time

    Brockton Hospital Career Opportunity:We are seeking an experienced Patient Navigator to join our dynamic team at Brockton Hospital. As a critical component of our Signature Addiction Medicine (SAM) program, this role will play a vital part in addressing the needs of individuals struggling with Substance Use Disorder(s).About the Role:This position involves...

  • Healthcare Navigator

    1 week ago

    Abington, Massachusetts, United States Brockton Hospital Full time

    Responsibilities:Assist patients in referring/connecting to services and resources including addiction treatment, recovery support, healthcare and social supports such as job training, GED programs, housing, financial resources, food access and transportation.Assists patients in various areas to help advance their care and reduce social drivers of health by...

  • Addiction Treatment Navigator

    3 weeks ago

    Abington, Massachusetts, United States Brockton Hospital Full time

    Job SummaryWe are seeking a highly skilled Care Coordination Specialist - Addiction Medicine to join our team at Brockton Hospital. This is a full-time, 40-hour/week position that requires excellent communication and interpersonal skills.In this role, you will be responsible for coordinating care for patients with Substance Use Disorders (SUD) by linking...

  • Care Coordination Specialist

    1 week ago

    Abington, Massachusetts, United States Brockton Hospital Full time

    About the RoleThe Addiction Treatment Navigator will play a critical role in helping patients navigate the complex healthcare system and access necessary services and resources. This position requires a strong ability to build relationships, communicate effectively, and provide compassionate support to individuals and families affected by SUD.You will work...

  • Substance Use Disorder Specialist

    3 weeks ago

    Abington, Massachusetts, United States Brockton Hospital Full time

    About the Role:Brockton Hospital is seeking a highly motivated and compassionate Patient Navigator to join our team. As a key member of our Signature Addiction Medicine (SAM) department, you will be responsible for providing care coordination for patients with Substance Use Disorders.Your primary focus will be on removing barriers to care, linking patients...

  • Care Coordinator

    1 week ago

    Abington, Massachusetts, United States Brockton Hospital Full time

    Job Description:In the role of a Patient Navigator at Brockton Hospital, you will play a pivotal part in ensuring seamless care transitions for patients with Substance Use Disorders. This involves collaborating with both internal and external entities to remove barriers to care and provide patients with access to appropriate medical and social resources.You...

  • Healthcare Advocate

    1 week ago

    Abington, Massachusetts, United States Brockton Hospital Full time

    Job Description:Brockton Hospital is seeking a highly skilled Patient Navigator to join its team. As a key member of the Signature Addiction Medicine (SAM) program, this role will be responsible for coordinating patient care and ensuring smooth transitions for individuals struggling with Substance Use Disorder(s).The ideal candidate will possess excellent...

  • Oncology Office and Infusion RN

    2 weeks ago

    Abington Twp, United States Redeemer Health Full time

    Job DescriptionWe are seeking a skilled Chemo Certified Registered Nurse to join our team at Redeemer Health. As a key member of our oncology department, you will play a vital role in providing high-quality patient care and contributing to our mission of delivering exceptional healthcare services.The ideal candidate will have a strong background in nursing,...

  • Chemo Certified Registered Nurse

    1 week ago

    Abington Twp, United States Redeemer Health Full time

    Role SummaryWe are seeking an experienced Oncology Office and Infusion RN to join our team at Redeemer Health. As a key member of our oncology department, you will play a vital role in providing high-quality patient care and contributing to our mission of delivering exceptional healthcare services.The ideal candidate will have a strong background in nursing,...

  • Clinical Oncology Nurse Practitioner

    2 weeks ago

    Abington Twp, United States Redeemer Health Full time

    Job TitleClinical Oncology Nurse PractitionerAbout the JobWe are seeking a highly skilled Clinical Oncology Nurse Practitioner to join our team at Redeemer Health. As a key member of our oncology department, you will play a vital role in providing high-quality patient care and contributing to our mission of delivering exceptional healthcare services.The...

  • RN, Oncology Office and Infusion

    1 month ago

    Abington Twp, United States Redeemer Health Full time

    OVERVIEW Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career...

  • Remote Mental Health Therapist

    4 days ago

    Abington, United States Included Health Full time

    Included Health (formally Doctor on Demand + Grand Rounds Health) is looking for a Remote Mental Health Therapist licensed in the state of Pennsylvania to join our growing team of Mental health clinicians to raise the standard of healthcare for everyone, everywhere. Our Remote Therapists are passionate about caring for patients holistically through their...

  • Medical Officer

    2 weeks ago

    Abington, Pennsylvania, United States US Navy Full time

    Navigate a fulfilling career as a Physician Assistant in the US Navy, where you'll have the opportunity to work with top medical professionals and contribute to exceptional patient care. With a competitive salary ranging from $110,000 to $160,000 per year, depending on location and experience, you'll enjoy a generous benefits package including free health...

  • Hospital Telephone Operator

    1 month ago

    Abington, United States TEKsystems Full time

    Job DescriptionJob Description2nd SHIFT Hospital OperatorSHIFT: Monday-Friday 3pm-11pmDescription:Interacts with co-workers, visitors, and other staff consistent with the values of the hospitalProviding Service Excellence to all callers internal and externalPromptly answers incoming calls and asks appropriate questions to properly direct the callUtilize all...

  • Medical Laboratory Scientist or Medical Laboratory Technician

    4 weeks ago

    South Abington Twp, United States Geisinger Health System Full time

    Job Title: Medical Laboratory Scientist or Medical Laboratory Technician - GWV - Flex - Nights Location: Wilkes-Barre, Pennsylvania Job Category: Diagnostic Services, Lab Schedule: Per Diem Work Type: Part time Department: JM-GWV Laboratory Medicine Team Date Posted: 05/22/2024 Job ID: R-62721 Job Summary Join our team at Geisinger Medical Laboratories. You...