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Patient Support Specialist

3 weeks ago

Abington, Massachusetts, United States Brockton Hospital Full time
Brockton Hospital Career Opportunity:

We are seeking an experienced Patient Navigator to join our dynamic team at Brockton Hospital. As a critical component of our Signature Addiction Medicine (SAM) program, this role will play a vital part in addressing the needs of individuals struggling with Substance Use Disorder(s).

About the Role:

This position involves coordinating patient care, connecting patients with essential resources, and providing administrative support in scheduling appointments. The ideal candidate will possess strong communication skills, empathy, and a solid understanding of addiction treatment and healthcare systems.

Responsibilities:

  • Connect patients with addiction treatment, recovery support, healthcare, and social services.
  • Build and maintain relationships with community entities to provide outreach and support.
  • Facilitate patient care coordination, including scheduling appointments and resolving insurance issues.

Requirements:

  • High School graduate or equivalent required; Associates degree preferred.
  • 1-2 years of successful working experience in a similar capacity; prior addiction or behavioral health clinical/program experience helpful.
  • Current Medical Assistant Certification.

Compensation Package: Competitive salary and benefits, estimated to be around $50,000 - $70,000 per year, based on experience and qualifications.

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