Dispatcher/Customer Service Coordinator

1 week ago


Abington, United States Horizon Services Full time

Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Audubon Pa location.

Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.

This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.

Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially.

We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.

To be successful in this role, you must possess:

€¢ a minimum of two years office/customer service experience (dispatch experience is preferred)

€¢ A professional appearance

€¢ Excellent interpersonal skills with the ability to interact with all types of customers €¢ Strong customer service attitude.

€¢ Able to plan and schedule work rather than just react.

€¢ Able to "think on your feet" to provide customers with needed information for their specific installation or repair.

€¢ Ability to work as part of a team.

€¢ Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.



  • Abington, United States U-Haul Full time

    Location: 403 Bedford St, Abington, Massachusetts 02351 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Abington, United States U-Haul Full time

    Location: 403 Bedford St, Abington, Massachusetts 02351 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Abington, Massachusetts, United States Walmart Full time

    About the JobAs a Front End Service Team Associate at Walmart, you will be responsible for delivering exceptional customer service and ensuring compliance with company standards. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Job OverviewThis position involves greeting...


  • Abington, Massachusetts, United States Stop & Shop Full time

    **Company Overview:**Stop & Shop is a leading retail company dedicated to providing exceptional customer service and creating a culture of inclusivity. Our associates are at the heart of our operations, and we strive to empower them to deliver outstanding results.


  • Abington, Massachusetts, United States Clean Harbors Full time

    OverviewClean Harbors, the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico, is seeking a Fleet Maintenance Coordinator to join their safety-focused team. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial...


  • Abington, Pennsylvania, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled Customer Service Liaison to join our team in Abington, PA. As a Patient Services Associate, you will play a critical role in enhancing the patient experience by courteously and professionally managing arrival and departure activities.Key Responsibilities:Process check-in and/or check-out activities, scheduling of...


  • Abington, Pennsylvania, United States Penn State University Full time

    About Our LocationAbington, PA is a vibrant and diverse community located in the northern suburbs of Philadelphia. With easy access to public transportation and nearby attractions, our location offers a great quality of life and opportunities for professional growth.Job DescriptionThe Employer Engagement Coordinator will be responsible for coordinating and...


  • Abington, Massachusetts, United States U-Haul Full time

    Job DescriptionThe Reservation Agent role involves providing top-notch customer service, managing equipment reservations, and collaborating with internal teams to ensure seamless operations.As a key member of our team, you will contribute to the success of our business by delivering exceptional customer experiences, resolving issues efficiently, and...

  • Team Member

    3 weeks ago


    Abington, Massachusetts, United States Baskin Robbins Full time

    As a Team Member - Customer Service Specialist at Baskin Robbins, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our team.We are seeking a highly motivated and friendly individual who can greet and welcome guests with a smile. This includes preparing menu items according to Dunkin standards and...


  • Abington, Pennsylvania, United States Wyndy LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented School Transportation Coordinator to oversee daily transportation services near 19001.Key ResponsibilitiesCoordinate safe and efficient transportation schedules and routes for studentsCollaborate with school administrators to address student transportation needsEnsure compliance with state and...


  • Abington, Pennsylvania, United States Wyndy LLC Full time

    About This OpportunityWe are seeking a highly skilled School Transportation Coordinator to oversee daily transportation schedules and routes for our schools in Abington, PA. This is an exciting opportunity to make a difference in the lives of students and their families.Key ResponsibilitiesTransportation Coordination: Oversee daily transportation schedules...


  • Abington, Pennsylvania, United States Sunrise Senior Living Full time

    About Sunrise Senior LivingSunrise Senior Living has been a pioneer in senior care services for over three decades. Our commitment to delivering high-quality care and promoting independence has earned us a reputation as one of the leading providers in the industry.Job DescriptionWe are currently looking for a Resident Care Coordinator to join our team at...


  • Abington, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full time

    National Average Salary: $45,000 - $60,000 per yearAs a Patient Services Associate, you will play a vital role in delivering exceptional patient experiences by efficiently processing arrival and departure activities. Your responsibilities will include verifying insurance, referrals, and patient demographic information, while ensuring a seamless transition of...


  • Abington, Pennsylvania, United States Wyndy LLC Full time

    About the RoleWe are seeking a skilled School Bus Coordinator to join our team at Wyndy LLC in Abington, PA. As a key member of our transportation services department, you will be responsible for coordinating safe and efficient transportation services to schools in our community.Key ResponsibilitiesOversee daily transportation schedules and routes to ensure...


  • Abington, Pennsylvania, United States Sunrise Senior Living Full time

    As a Assisted Living Coordinator, you'll play a vital role in supporting the health and well-being of our residents at Sunrise Senior Living. With a competitive salary range of $40,000 - $50,000 per year, depending on location and experience, you'll have the opportunity to make a real difference in their lives.Job Summary: Our Care Manager is responsible for...


  • Abington, Pennsylvania, United States CVS Health Full time

    Job DescriptionCareers at CVS Health offer exciting opportunities for professionals who share our commitment to innovation and customer-centricity. As a Staff Pharmacist, you will work in a dynamic environment where no two days are the same, collaborating with diverse teams to solve complex challenges and improve patient outcomes.Salary: Estimated annual...


  • Abington, Pennsylvania, United States Wayne Memorial Community Health Centers Full time

    Overview:We are seeking a skilled nursing professional to join our team as a Comprehensive Care Coordinator. This role involves working closely with healthcare teams across various sites to provide high-quality patient care and clinical support.About the Role:The ideal candidate should have a strong background in nursing, with a focus on patient-centered...


  • Abington, Massachusetts, United States U-Haul Full time

    Job Description As a Reservation Manager Agent at U-Haul, you will play a critical role in supporting our customers, field team members, and U-Haul dealerships. Your main responsibilities will include assisting with calls from and to customers, reviewing reports to aid in effective placement of equipment, and supporting field team members and U-Haul...


  • Abington, Pennsylvania, United States Wyndy LLC Full time

    About UsWe are a leading provider of transportation services to schools in the Abington area.Job OverviewThe Transportation Services Manager will oversee the coordination of safe and efficient transportation services to schools in the Abington area. This role involves managing daily transportation schedules and routes, collaborating with school...


  • Abington, Pennsylvania, United States Wyndy LLC Full time

    About Wyndy LLCWe are a company committed to providing safe and efficient transportation services to schools in the Abington area.Job DescriptionThe successful candidate will be responsible for overseeing daily transportation schedules and routes, collaborating with school administrators to address student transportation needs, ensuring compliance with state...