Customer Service Liaison for Medical Services
1 week ago
About the Role
We are seeking a highly skilled Customer Service Liaison to join our team in Abington, PA. As a Patient Services Associate, you will play a critical role in enhancing the patient experience by courteously and professionally managing arrival and departure activities.
Key Responsibilities:
- Process check-in and/or check-out activities, scheduling of patient appointments via EPIC system.
- Obtain pre-certifications and/or pre-authorizations for procedures, verifying insurance, referrals, and patient demographic information.
- Maintain an efficient flow of patients to examination rooms, ensuring prompt and courteous treatment of all patients and visitors.
- Greet and interact with patients/visitors professionally, both on the phone and in person.
- Adhere to HIPAA privacy and security requirements, ensuring compliance with applicable federal, state, and local regulatory standards.
Additional Skills & Qualifications:
- Must be able to communicate effectively with patients and visitors.
- Ability to process and interpret data, multitask while managing time-sensitive workloads.
Salary and Benefits:
The estimated salary range for this position is $19.00 - $20.00 per hour, depending on experience. Our comprehensive benefits package includes medical, dental, vision, critical illness, accident, and hospital insurance, as well as 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave.
What We Offer:
At TEKsystems, we value our employees' growth and development. This is a fully onsite position in Abington, PA, offering opportunities for professional advancement and a positive work environment.
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