Collections Specialist

1 week ago


Memphis, United States Robert Half Full time
Job DescriptionJob Description

We are currently in search of a Collections Specialist to join our team operating within the industry, based out of Memphis, Tennessee. As a Collections Specialist, your primary focus will be on managing customer accounts, ensuring accurate records, processing applications, and efficiently resolving inquiries. This role offers a short-term contract employment opportunity.


Responsibilities:

• Conduct non-aggressive commercial collection calls to ensure timely payment

• Handle customer inquiries, providing prompt and accurate responses

• Ensure all customer credit applications are processed correctly and promptly

• Keep customer credit records up-to-date and accurate

• Monitor customer accounts and take necessary action when required

• Manage a small proportion of consumer collections in addition to commercial collections

• Address any issues with lost invoices and ensure customers receive them for payment

• Follow up on the accounts after collection calls to ensure all required actions have been taken

• Prioritize good customer service and maintain a friendly phone etiquette

• Undertake billing functions as a part of the broader collection processes.

100% in office

East Memphis

must have Commercial Collections experience

$19/hr

2-3 month project




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