Collections Specialist
1 week ago
We are currently in search of a Collections Specialist to join our team operating within the industry, based out of Memphis, Tennessee. As a Collections Specialist, your primary focus will be on managing customer accounts, ensuring accurate records, processing applications, and efficiently resolving inquiries. This role offers a short-term contract employment opportunity.
Responsibilities:
• Conduct non-aggressive commercial collection calls to ensure timely payment
• Handle customer inquiries, providing prompt and accurate responses
• Ensure all customer credit applications are processed correctly and promptly
• Keep customer credit records up-to-date and accurate
• Monitor customer accounts and take necessary action when required
• Manage a small proportion of consumer collections in addition to commercial collections
• Address any issues with lost invoices and ensure customers receive them for payment
• Follow up on the accounts after collection calls to ensure all required actions have been taken
• Prioritize good customer service and maintain a friendly phone etiquette
• Undertake billing functions as a part of the broader collection processes.
100% in office
East Memphis
must have Commercial Collections experience
$19/hr
2-3 month project
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