Recovery Representative I
2 weeks ago
Responsibilities:
• Address bank returned items with precision and speed
• Provide quality customer service to both internal and external customers, while minimizing risk to the company
• Educate clients, branches, and product areas on the resolution process, offering alternative service options when necessary
• Develop and maintain knowledge of various products and systems to make informed decisions on company revenue
• Research and resolve product and service issues from the field and clients, handling client objections and managing returns to recover as much lost revenue as possible
• Handle daily processing of new and pending returned items for assigned products
• Manage the daily Electronic Data Interchange (EDI) payment report to ensure accuracy and avoid penalty assessment
• Oversee the daily payroll hold report to prevent service-related issues
• Adhere to department policies and procedures to ensure daily compliance
• Evaluate client status to determine the appropriate service they are approved to use, while mitigating risk and exposure to the company
• Participate in ongoing training to enhance knowledge and skills while adhering to regulations set by the Fair Debt Collections Practices Act, NACHA, and other regulatory agencies.• Demonstrated proficiency in Customer Service
• Experience in Training and Procedures
• Ability to handle Answering Inbound Calls
• Compliance knowledge and experience
• Understanding of Payroll processing
• Proficiency in Microsoft Word
• Knowledge of Finance and Benefit Functions
• Understanding of Collection Processes and Revenue Accounting
• Familiarity with business Practices and Research Analysis
• Experience in Recovery processes
• Ability to Ensure Accuracy in all tasks
• Knowledge of Mitigation strategies
• Experience working with External Customers
• Understanding of Garnishments and Debit Card transactions
• Experience with Worker's Compensation Claim handling
• Knowledge of EDI - Electronic Data Interchange
• Familiarity with Department Policy and Debt Collection
• Experience dealing with Regulatory Agencies
• Knowledge of Flexible Spending Account (FSA) management
-
A/R Recovery Representative I
2 weeks ago
Rochester, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an A/R Recovery Representative I (Tier II) based in Rochester, New York, United States. This role is pivotal in our team as it involves managing customer inquiries, resolving billing disputes, and ensuring the timely resolution of past due invoices. You will be...
-
A/R Recovery Representative I
5 days ago
Rochester, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking an A/R Recovery Representative I (Tier II) to join our team in Rochester, New York. Your main role will be to handle the resolution of past due invoices and provide customer service to both internal and external customers. This role involves mitigating risk to the company while addressing billing disputes. This...
-
Recovery Representative
4 weeks ago
Rochester, United States Nesco Resource Full timeNesco Resource is seeking a Recovery Representative to join our client's team on a 6-month assignment!Hybrid Schedule (In office Monday-Wednesday, Remote Thursday & Friday)Pay Rate: $21/hrShift: 11:00am - 8:00pmJob Summary: Responsible for accurate and timely resolution of all bank returned items Provides quality customer service to internal/external...
-
Recovery Representative
3 weeks ago
Rochester, United States Nesco Resource Full timeNesco Resource is seeking a Recovery Representative to join our client's team on a 10-month assignment!Pay Rate: $21/hrShift: 8:00am - 5:00pmLocation: HenriettaJob Summary: Responsible for accurate and timely resolution of all bank returned items Provides quality customer service to internal/external customers while mitigating risk to the company Educates...
-
Recovery Specialist
2 weeks ago
Rochester, New York, United States Paychex Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Recovery Representative I to join our team at Paychex. As a key member of our revenue recovery team, you will be responsible for resolving bank returned items in a timely and accurate manner, while providing exceptional customer service to internal and external customers.Key...
-
AR Recovery Representative
2 weeks ago
Rochester, United States NESCO Inc Full timeNesco Resource is seeking an Accounts Receivable Recovery Representative to assist our client on a 12-month assignment! Pay Rate: $21/hr Schedule: 11am-8pm (Training would be 8-5 for first month) Type: Contract Specific Responsibilities: Develops and maintains a basic knowledge of products and services including, but not limited to, Payroll, Human Resource...
-
A/R Recovery Representative
3 weeks ago
Rochester, United States Paladin Consulting Full timePaladin Consulting is currently hiring an A/R Recovery Representative to join our team working onsite at our client's office located in Rochester, NY. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family. Job Title: A/R Recovery Representative Work...
-
A/R Recovery Specialist
2 weeks ago
Rochester, New York, United States US Tech Solutions Full timeJob Summary:The A/R Recovery Representative I role at US Tech Solutions involves resolving past due invoices accurately and timely, while providing quality customer service and mitigating risk to the company.Key Responsibilities:Develop and maintain a basic knowledge of products and services, including Payroll, Human Resource Services, and Acquired...
-
Recovery Specialist
3 weeks ago
Rochester, New York, United States Nesco Resource Full timeNesco Resource is seeking a skilled Recovery Representative to join our client's team on a 6-month assignment. This hybrid schedule (in-office Monday-Wednesday, remote Thursday-Friday) offers a unique blend of work-life balance and professional growth opportunities.**Job Summary:**As a Recovery Representative, you will be responsible for accurately and...
-
Recovery Representative I
2 weeks ago
Rochester, United States Paychex Full timeOverview Responsible for accurate and timely resolution of all bank returned items. Provides quality customer service to internal/external customers, while mitigating risk to the company.Educates clients, branches, product areas on the resolution process and provides alternate service options when necessary. ResponsibilitiesDevelops and maintains basic...
-
Recovery Representative I
1 month ago
Rochester, United States Paychex Full timeOverview: Responsible for accurate and timely resolution of all bank returned items. Provides quality customer service to internal/external customers, while mitigating risk to the company. Educates clients, branches, product areas on the resolution process and provides alternate service options when necessary. Responsibilities: Develops and maintains basic...
-
Recovery Volunteer Coordinator
3 weeks ago
Rochester, New York, United States Center for Community Alternatives Full timeJob Title: Recovery Volunteer CoordinatorAbout the Role:The Recovery Volunteer Coordinator will play a vital role in supporting individuals in recovery at the CORE Center. This position requires a strong understanding of the peer recovery movement and the ability to establish trusting relationships with peers.Key Responsibilities:Conduct peer training to...
-
Recovery Representative I
3 weeks ago
Rochester, United States US Tech Solutions Full timeJob Description: Job Summary - Corporate Collections Representative Responsible for accurate and timely resolution of all bank returned items Provides quality customer service to internal/external customers while mitigating risk to the company Educates clients branches product areas on the resolution process and provides alternate service options...
-
Recovery Volunteer Coordinator
3 months ago
Rochester, United States Center for Community Alternatives Full timeAbout the Organization Center for Community Alternatives (CCA) supports and builds power with people across New York State who have been affected by mass incarceration, criminalization and community disinvestment. Through a statewide network of direct services, advocacy and organizing, and by supporting the leadership of directly-impacted people, we advance...
-
Recovery Representative
2 days ago
Rochester, United States AppleOne Full timeJob DescriptionJob DescriptionRecovery Representative Location: Rochester, NY 14623 Compensation: $21 per hour Work Hours/Shift: 11am - 8pm Screening: Drug and background screening required Job Description General Purpose: Responsible for accurate and timely resolution of past due invoices. Provides quality customer service to internal/external customers,...
-
Customer Service Representative I
4 weeks ago
Rochester, United States Talent Software Services Full timeSummary Description: Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility in accordance with custom designed benefit plans. This will be done in a polite, professional, and courteous manner at all...
-
Customer Service Representative I
1 week ago
Rochester, New York, United States Talent Software Services Full timeJob Summary:As a Customer Service Representative I, you will be responsible for resolving customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility in accordance with custom designed benefit plans. You will provide polite, professional, and courteous service to customers, meeting...
-
Recovery Representative I
4 months ago
Rochester, United States US Tech Solutions Full timeJob Summary: Responsible for accurate and timely resolution of all banks returned items Provides quality customer service to internal/external customers while mitigating risk to the company Educates clients branches product areas on the resolution process and provides alternate service options when necessary. Develops and maintains basic knowledge of...
-
Physical Therapist Level I
2 weeks ago
Rochester, New York, United States Mass General Brigham Full timeJob Title: Physical Therapist Level IMass General Brigham is seeking a highly skilled Physical Therapist Level I to join our team in Rollinsford, New Hampshire.Job Summary:We are looking for a dedicated and compassionate Physical Therapist to work in our acute care setting. As a Physical Therapist Level I, you will be responsible for providing high-quality...
-
Registered Nurse RN PACU Recovery PRN
1 month ago
Rochester, United States Frisbie Memorial Hospital Full timeDescription IntroductionDo you have the PRN career opportunities as a(an) Registered Nurse RN PACU Recovery you want with your current employer? We have an exciting opportunity for you to join Frisbie Memorial Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsFrisbie Memorial Hospital, offers a total...