A/R Recovery Representative I

1 month ago


Rochester, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an A/R Recovery Representative I (Tier II) based in Rochester, New York, United States. This role is pivotal in our team as it involves managing customer inquiries, resolving billing disputes, and ensuring the timely resolution of past due invoices. You will be working in a fast-paced environment that requires excellent customer service and communication skills, along with proficiency in Microsoft Excel and Word.

Responsibilities:

• Manage and resolve inquiries related to past due and returned receivables through inbound and outbound phone and email communication.
• Develop and maintain a basic understanding of our products and services, including Payroll and Human Resource Services.
• Address billing disputes and collect revenue from products and services using available resources and corresponding systems.
• Mitigate risk and exposure to the company by balancing service and collection effectiveness.
• Review daily payroll holds and contact clients promptly when past due balances are detected.
• Maintain department policies and procedures to ensure daily compliance.
• Participate in ongoing training to enhance knowledge and skills.
• Contribute to the education of clients, partners, and product areas on the resolution process.
• Process customer credit applications accurately and efficiently.
• Maintain accurate customer credit records.• Demonstrable experience in customer service and communication
• Proficiency in Microsoft Excel and Microsoft Word
• Experience in training and implementing procedures in line with compliance rules
• Knowledge of payroll, invoice, and billing functions
• Understanding of Human Resources (HR) Administration and Finance
• Familiarity with Collection Processes and Revenue Accounting
• Ability to work effectively with partners and engage in dispute resolution
• Experience in recovery and decision-making processes
• Skills in risk mitigation
• Ability to interact professionally with external customers and partners
• Understanding of department policy and Paychex software
• Proficiency in accounting functions.

  • Rochester, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking an A/R Recovery Representative I (Tier II) to join our team in Rochester, New York. Your main role will be to handle the resolution of past due invoices and provide customer service to both internal and external customers. This role involves mitigating risk to the company while addressing billing disputes. This...


  • Rochester, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Recovery Representative I (Tier II) to join our team located in ROCHESTER, New York. This role is integral to our operations in the financial industry, with a focus on mitigating risk and ensuring the accuracy and timeliness of financial transactions. This is a long-term contract employment opportunity,...


  • Rochester, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for a Recovery Representative I (Tier II) in Rochester, New York. This role primarily focuses on corporate collections, requiring the individual to be adept at resolving bank returned items promptly and accurately. The job demands interaction with both internal and...


  • Rochester, United States AppleOne Full time

    Job DescriptionJob DescriptionRecovery Representative Location: Rochester, NY 14623 Compensation: $21 per hour Work Hours/Shift: 11am - 8pm Screening: Drug and background screening required Job Description General Purpose: Responsible for accurate and timely resolution of past due invoices. Provides quality customer service to internal/external customers,...

  • Copper I&R Technician

    2 weeks ago


    Rochester, United States CS Contract Solutions LLC Full time

    Job Description The Copper I&R Technician position is in the Rochester, NY Market. The primary function is to install DSL internet services, providing world class quality, and product education for residential and commercial customers. We are the prime in this market. Why work for CS Contract Solutions? We offer highly competitive pay, health, vision, and...


  • Rochester, United States CS Contract Solutions LLC Full time

    Job Description The Copper I&R Technician position is in the Rochester, NY Market. The primary function is to install DSL internet services, providing world class quality, and product education for residential and commercial customers. We are the prime in this market. Why work for CS Contract Solutions? We offer highly competitive pay, health, vision, and...


  • Rochester, United States US Tech Solutions Full time

    Job description: General Purpose: Responsible for accurate and timely resolution of past due invoices Provides quality customer service to internal/external customers, while mitigating risk to the company Educates clients, partners, and product areas on the resolution process and addresses billing disputes Specific Responsibilities: Develops and...


  • Rochester, United States NESCO Inc Full time

    Nesco Resource is seeking an Accounts Receivable Recovery Representative to assist our client on a 12-month assignment! Pay Rate: $21/hr Schedule: 11am-8pm (Training would be 8-5 for first month) Type: Contract Specific Responsibilities: Develops and maintains a basic knowledge of products and services including, but not limited to, Payroll, Human Resource...


  • rochester, United States Nesco Resource Full time

    Nesco Resource is seeking an Accounts Receivable Recovery Representative to assist our client on a 12-month assignment!Pay Rate: $21/hrSchedule: 11am-8pm (Training would be 8-5 for first month)Type: ContractSpecific Responsibilities: Develops and maintains a basic knowledge of products and services including, but not limited to, Payroll, Human Resource...


  • Rochester, United States Paychex Full time

    Overview Responsible for accurate and timely resolution of all bank returned items. Provides quality customer service to internal/external customers, while mitigating risk to the company.Educates clients, branches, product areas on the resolution process and provides alternate service options when necessary. ResponsibilitiesDevelops and maintains basic...


  • Rochester, United States Paychex Full time

    Overview: Responsible for accurate and timely resolution of all bank returned items. Provides quality customer service to internal/external customers, while mitigating risk to the company. Educates clients, branches, product areas on the resolution process and provides alternate service options when necessary. Responsibilities: Develops and maintains basic...


  • Rochester, United States US Tech Solutions Full time

    Job Description: Job Summary - Corporate Collections Representative Responsible for accurate and timely resolution of all bank returned items Provides quality customer service to internal/external customers while mitigating risk to the company Educates clients branches product areas on the resolution process and provides alternate service options...


  • Rochester, United States US Tech Solutions Full time

    JOB DESCRIPTION: Job Summary - Corporate Collections Representative Responsible for accurate and timely resolution of all bank returned items Provides quality customer service to internal/external customers while mitigating risk to the company Educates clients branches product areas on the resolution process and provides alternate service options when...

  • R&d Lab Technician

    1 month ago


    Rochester, United States Actalent Full time

    Job DescriptionJob DescriptionJob Title: R&D Lab TechnicianJob DescriptionWe are seeking a dedicated R&D Lab Technician to join our innovative team at our research facility. As part of a small, family-owned company experiencing significant growth, this position offers the opportunity to be creative and take ownership of various projects within our expanding...


  • Rochester, United States Talent Software Services Full time

    Summary Description: Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility in accordance with custom designed benefit plans. This will be done in a polite, professional, and courteous manner at all...


  • Rochester, United States Excellus BlueCross BlueShield Inc Full time

    Job Description: Summary The LTC Customer Service Representative resolves customer inquiries via telephone, mail, fax, and email concerning, but not limited to, policy benefits, claim payments, benefit reductions and billing. The LTC Customer Service Representative provides service for customers and business partners while responding in a professional,...


  • Rochester, United States Altra Federal Credit Union Full time

    DescriptionJoin Our Team as a Member Service Representative!Are you passionate about making a difference in people‘s financial lives and bringing a smile to every interaction? Altra Federal Credit Union is on the lookout for a Member Service Representative for our Rochester 2nd Street location - the frontline hero responsible for delivering exceptional,...


  • Rochester, United States Altra Federal Credit Union Full time

    DescriptionJoin Our Team as a Member Service Representative!Are you passionate about making a difference in people‘s financial lives and bringing a smile to every interaction? Altra Federal Credit Union is on the lookout for a Member Service Representative for our Rochester 2nd Street location - the frontline hero responsible for delivering exceptional,...


  • Rochester, United States Aureus Group Full time

    This 849-bed, Level I Trauma hospital offers many opportunities in Rochester, New York. It is a major teaching hospital and cares for patients with the newest advancements in technology. It is located on the scenic southern shore of Lake Ontario, which is also close to many other parks, landmarks, museums, and breweries! There is something for everyone to...

  • Registered Nurse I

    4 weeks ago


    Rochester, United States Rochester Regional Health Full time

    Summary: Join our team at the Medical Step Down Unit as a compassionate and dedicated Registered Nurse (RN) at Rochester Regional Health. Your role is vital in providing quality patient care every day and making a positive impact on the lives of our patients and their families. Status: Full Time (36 Hours per week) Location: Rochester General Hospital...