Customer Experience Specialist

2 weeks ago

Scottsdale, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of a Customer Experience Specialist to join our team in Scottsdale, Arizona. This role is vital within our shipping industry operations, where you will be tasked with managing inventory control, providing superior customer service, and supporting our shipping tasks. This role offers a contract to hire employment opportunity.

Responsibilities
• Oversee inventory control and ensure that our system aligns with the Terminal TMS system.
• Generate and maintain inventory reports.
• Manage on-hiring and restricting inventory levels at terminals.
• Issue vessel return instructions and update online return guidelines as necessary.
• Resolve daily status errors and maintain data integrity within the EDI Management.
• Coordinate dispatch information per vessel to door truckers and maintain accurate records of all contracted to-door rates and door location information.
• Maintain tariff table information for all US vendors and assist truckers with UIIA registrations.
• Oversee all damaged equipment in the US, ensuring compliance on owned chassis/gensets.
• Process invoices related to M& R activities and manage disposition of gensets/chassis.
• Review and approve EQC-related invoices and monitor collections with Accounts Receivable.
• Maintain berth and channel data in the CCM system.
• Review and trace long stays in various statuses in collaboration with us INBOUND.
• Process total loss units and coordinate with lessors on monthly activities related to offhire and sales.• Proficient in Microsoft Excel
• Experience in Equipment Shipping
• Knowledge of Inventory Controls
• Strong Customer Service skills
• Familiarity with Export Customer Service
• Understanding of Import Customer Service
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize under pressure
• Detail-oriented with strong problem-solving abilities
• Able to work independently and as part of a team
• Proficient in using various CRM software
• Previous experience in a similar role is a plus
• Willingness to learn and adapt to new technologies and tools
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• High level of integrity and professionalism
• Ability to handle confidential information with discretion.

  • Customer Experience Specialist

    4 weeks ago

    Scottsdale, Arizona, United States Ingram Micro Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers and...

  • Sales Associate

    4 weeks ago

    Scottsdale, Arizona, United States Restore Hyper Wellness Full time

    {"title": "Sales Associate - Customer Experience Specialist", "description": "Unlock Your Potential with Restore Hyper WellnessWe are seeking a charismatic and dependable Sales Associate to join our team at Restore Hyper Wellness. As a key member of our team, you will be responsible for creating lasting first impressions and representing our brand with...

  • Customer Experience Specialist

    1 month ago

    Scottsdale, Arizona, United States Firehouse Subs Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team at Firehouse Subs as a Team Member. As a key member of our team, you will be responsible for delivering an exceptional customer experience and ensuring the highest standards of product and service quality.Key ResponsibilitiesCustomer Service: Greet and thank...

  • Café Ambassador

    3 weeks ago

    Scottsdale, Arizona, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and customer-focused Café Ambassador to join our team at Scottsdale Fashion Square. As a Café Ambassador, you will be the face of Capital One, providing exceptional customer service and creating memorable experiences for our customers.Key ResponsibilitiesBring the Café experience to life by creating an...

  • Sales Associate

    4 weeks ago

    Scottsdale, Arizona, United States CSC Generation Full time

    Job SummaryCSC Generation is seeking a highly motivated and customer-focused Sales Associate to join our team at Sur La Table. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth in our stores.Key ResponsibilitiesCustomer Service: Provide outstanding customer service, responding to customer...

  • Café Ambassador

    4 weeks ago

    Scottsdale, Arizona, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our customers and creating a welcoming environment in our café.Key ResponsibilitiesProvide personalized service to customers,...

  • Café Ambassador

    4 weeks ago

    Scottsdale, Arizona, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our community, you will be responsible for delivering exceptional customer experiences and promoting our brand values.Key ResponsibilitiesDevelop and maintain strong relationships with customers, understanding their...

  • Customer Support Specialist

    2 weeks ago

    Scottsdale, Arizona, United States 3DR Labs LLC Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at 3DR Labs LLC. As a key member of our support team, you will be responsible for providing exceptional customer service to our hospital clients, ensuring seamless communication and efficient processing of medical imaging...

  • Customer Experience Ambassador

    4 weeks ago

    Scottsdale, Arizona, United States Michael Bernoff Team Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Engagement: Develop and maintain strong relationships...

  • Customer Experience Ambassador

    3 weeks ago

    Scottsdale, Arizona, United States Michael Bernoff Team Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our community, you will play a vital role in delivering exceptional guest experiences and fostering meaningful relationships.Key ResponsibilitiesEngage with guests to understand their needs and...

  • Customer Experience Ambassador

    3 weeks ago

    Scottsdale, Arizona, United States Michael Bernoff Team Full time

    {"title": "Customer Services Representative", "description": "Transformative Guest ExperiencesAt Michael Bernoff Team, we're on a mission to create lasting connections with our guests. As a Customer Services Representative, you'll be the face of our organization, ensuring every interaction is a memorable one.Key Responsibilities:Address customer inquiries...

  • Customer Service

    4 months ago

    Scottsdale, United States Cobblestone Auto Spa Full time

    **Customer Service / Retention Specialist** Scottsdale, AZ *****$200 Sign-on Bonus***** Cobblestone Auto Spa is a leading Full-Service Car Wash and Convenience Store with locations all over the Valley! We are rapidly expanding and are seeking a Customer Retention Specialist to join our team. **Customer Retention Specialist** Our Retention Specialist will...

  • Customer Experience Liaison

    4 weeks ago

    Scottsdale, Arizona, United States National Kitchen + Bath Association Full time

    **About Us**National Kitchen + Bath Association is a leading organization in the industry, with a strong reputation for excellence. Our company has been a worldwide leader in providing top-quality products and services to our customers.**Job Summary**We are seeking a highly skilled and dedicated Customer Experience Associate to join our team. As a Customer...

  • Customer Experience Representative

    4 weeks ago

    Scottsdale, Arizona, United States Brilliant Earth Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through personalized experiences.Key Responsibilities:Guide customers through the sales...

  • Customer Experience Associate

    2 weeks ago

    Scottsdale, Arizona, United States National Kitchen + Bath Association Full time

    About Architectural SurfacesWe are a leading provider of natural stone products, with over 20 locations across the United States. Our expertise and reputation give us access to the finest quarries worldwide, and our diverse customer base enables us to offer top-quality natural stone at competitive prices.Job DescriptionWe are seeking a skilled and dedicated...

  • Customer Experience Associate

    1 month ago

    Scottsdale, United States National Kitchen + Bath Association Full time

    **Customer Experience Associate at** Scottsdale, Arizona Full-time **Job Description** Skills Experience Job Type Location Scottsdale, Arizona Posted about 13 hours ago Architectural Surfaces has been a worldwide leader in granite, marble, quartz, tile and soapstone supply, now in over twenty locations across the United States. Our deep industry experience...

  • Customs Brokerage Specialist

    2 weeks ago

    Scottsdale, Arizona, United States Expeditors Full time

    Job Title: Customs Brokerage SpecialistWe are seeking a highly skilled Customs Brokerage Specialist to join our team at Expeditors. As a key member of our global supply chain management team, you will play a critical role in ensuring the smooth and timely customs process flow.Key Responsibilities:Ensure accurate and timely data entry into our operational...

  • Customer Experience-FT

    4 months ago

    Scottsdale, United States Michaels Stores Full time

    Customer Experience-FT page is loaded **Customer Experience-FT** locationsScottsdale-8979 E Talking Stick Way time typeFull time posted onPosted Yesterday job requisition idR00119687 Store - PHX-SCOTTSDALE, AZ**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the...

  • Customer Experience Associate

    4 weeks ago

    Scottsdale, Arizona, United States National Kitchen + Bath Association Full time

    About UsArchitectural Surfaces is a leading provider of natural stone products, with over 20 locations across the United States. Our company has a strong reputation for quality and customer service, and we're committed to delivering exceptional results to our clients.Job SummaryWe're seeking a skilled Customer Experience Associate to join our team. As a key...

  • Customer Experience Ambassador

    4 weeks ago

    Scottsdale, Arizona, United States Marriott Hotels & Resorts Full time

    Join Our Team at Marriott Hotels & ResortsAbout the Role:We are seeking a highly skilled and passionate Guest Service Expert to join our team at Marriott Hotels & Resorts. As a key member of our team, you will be responsible for delivering exceptional customer experiences that exceed our guests' expectations.Key Responsibilities:Provide personalized service...