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Customer Experience Specialist

2 months ago

Scottsdale, Arizona, United States Firehouse Subs Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team at Firehouse Subs as a Team Member. As a key member of our team, you will be responsible for delivering an exceptional customer experience and ensuring the highest standards of product and service quality.

Key Responsibilities
  • Customer Service: Greet and thank every customer with a smile and eye contact, ensuring a positive and welcoming experience.
  • Teamwork: Foster an environment of teamwork and collaboration, working closely with colleagues to achieve common goals.
  • Store Operations: Execute quality store operations, including cleaning, merchandising, and maintaining a safe and healthy environment.
  • Cash Handling: Operate a cash register and handle cash transactions accurately and efficiently, adhering to all cash handling policies.
  • Food Preparation: Prepare and serve food and beverages to customers, adhering to all food safety and security guidelines.
Requirements
  • Age: Minimum age of 16 years.
  • Computer Skills: Basic computer skills, including Microsoft software and register skills.
  • Physical Demands: Ability to stand, bend, reach, and scoop throughout assigned shifts.
  • Certifications: Current ANSI Food Certification.
Benefits
  • Hours: Varying hours available, up to 39 hours per week.
  • Benefits: Full-time employees eligible for health and dental insurance.