Healthcare Customer Service Specialist
2 months ago
LHH Recruitment Solutions is seeking a dedicated Healthcare Customer Service Specialist to join our client's dynamic team.
Responsibilities include answering patient inquiries, scheduling appointments, managing insurance claims, and maintaining accurate patient records with the utmost confidentiality and professionalism. This is a fantastic opportunity to join a well-known healthcare organization, gain new skills, and advance your professional career with significant growth potential
Key Responsibilities:
Answer and manage a high volume of incoming calls from patients and healthcare providers
Schedule and confirm patient appointments
Assist patients with insurance claims and billing inquiries
Update and maintain accurate patient records
Provide information on services, procedures, and healthcare policies
Resolve patient concerns and complaints with empathy and efficiency via phone and email
Qualifications:
High school diploma or equivalent
Minimum of 1-2 years of customer service experience, preferably in a healthcare setting
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Intermediate in MS Office
Ability to handle sensitive information with discretion and professionalism
Working Hours:
40 hours per week
Monday- Friday
8:00am-5:00pm PST
No overtime hours
Details:
Onsite role
Contract-to-hire role
Located in Serra Mesa, San Diego
Compensation: $23.00 per hour
Opportunity for growth and advancement
If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible. If you are curious what else is available, please review the LHH website
Pay Details: $23.00 per hour
Search managed by: Ciara Norton
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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