Administrative Assistant

3 weeks ago


Fremont, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for an Administrative Assistant in the Transport industry, located in Fremont, Nebraska. This role primarily involves handling inbound calls, providing excellent customer service, data entry tasks, and email correspondence.

Responsibilities:

• Manage inbound and outbound calls in a timely and efficient manner.
• Provide exceptional customer service to all customers and uphold the company's commitment to customer satisfaction.
• Carry out data entry tasks with high levels of accuracy, ensuring all customer information is up-to-date and correctly entered into the system.
• Handle email correspondence professionally, responding to customer inquiries and providing necessary information.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to complete tasks and manage schedules.
• Schedule appointments and meetings as necessary, ensuring smooth operations and effective time management.
• Maintain a high level of organization and attention to detail in all tasks.
• Collaborate with team members to achieve shared goals and maintain high standards of work.
• Continually seek ways to improve processes and customer experiences.
• Adhere to all industry regulations and guidelines, upholding the company's reputation in the Transport industry.• Proven experience as an Administrative Assistant within the Transport industry or similar role
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Strong written and verbal communication skills for answering inbound and outbound calls, and email correspondence
• Superior organizational skills to effectively manage and schedule appointments
• Excellent customer service skills with a patient and friendly demeanor
• Ability to handle data entry tasks with attention to detail and accuracy
• Ability to work independently and as part of a team
• Strong problem-solving abilities and initiative to improve processes
• Flexibility to adapt to changing priorities and tasks
• High level of professionalism and confidentiality.

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