Office Assistant

4 weeks ago


Canton, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of an Office Assistant to join our team in Canton, Massachusetts. As an Office Assistant, you will be required to handle a variety of tasks, including managing inbound calls, liaising with clients and insurance companies about overdue balances, and maintaining data in QuickBooks and Excel. This role offers a contract to hire employment opportunity.

Responsibilities:
• Manage a high volume of incoming calls, ensuring all customer inquiries are addressed promptly and professionally.
• Actively reach out to clients and insurance companies to discuss overdue balances, aiming to resolve any discrepancies and facilitate payments.
• Perform light accounts receivable duties, ensuring all customer accounts are up to date and accurate.
• Input data into QuickBooks and Excel, maintaining the accuracy and integrity of all records.
• Utilize your skills in Accounting Software Systems, Answering Inbound Calls, Billing Functions, Clerical Duties, and QuickBooks to enhance efficiency and productivity within the team.
• Monitor customer accounts, taking necessary action where required to ensure customer satisfaction and company profitability.

• Proficiency in QuickBooks preferred, not required-need to be computer literate

• Experience in Answering Inbound Calls

• Knowledge of Billing Functions

• Familiarity with Clerical Duties

• Proficient in QuickBooks software preferred

• Strong organizational and multitasking abilities

• Excellent communication and interpersonal skills

• Attention to detail and problem-solving skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite

• High school diploma or equivalent qualification


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