Practice Ambassador Manager

6 days ago

Lincoln, United States Paradigm Oral Health Full time
Job DescriptionJob Description

We are an elite oral surgery company dedicated to providing exceptional patient care and first-class service to our referring doctors. As we continue to grow, we are seeking a dynamic and strategic leader to serve as the Practice Ambassador Manager. This role will oversee the operations, performance, and development of our Practice Ambassador call center team across multiple regions. If you are a visionary leader with a passion for excellence in healthcare service delivery, we want to hear from you

Responsibilities:

  • Lead and manage the Practice Ambassador team, providing guidance, support, and regular feedback to drive individual and team performance while fostering a positive and productive work environment.
  • Conduct regular team meetings, training sessions, and performance evaluations.
  • Identify staffing needs, recruit top talent, and develop team members to ensure appropriate practice support
  • Set and monitor team goals aligned with Paradigm’s mission and objectives.
  • Oversee phone operations, appointment scheduling, and to ensure accuracy and efficiency.
  • Develop and execute strategies to optimize call and scheduling workflows, streamline processes, and elevate the customer experience
  • Analyze performance data to assess areas of improvement and implement effective solutions
  • Monitor patient communication workflows to optimize satisfaction and resolve concerns promptly.
  • Ensure the team consistently delivers concierge-level customer service
  • Act as the point of contact for escalated patients and referring office concerns, resolving issues professionally and efficiently.
  • Build and maintain strong relationships with Paradigm providers, teams, and referring offices to enhance collaboration.
  • Ensure adherence to HIPAA and other regulatory requirements.
  • Monitor team compliance with confidentiality standards and practice policies.
  • Manage post-operative and billing questions escalated by the team.
  • Contribute to projects and initiatives to support the growth and success of the Paradigm network of practices.

Education and Experience:

  • High school diploma or equivalent required; additional education or certifications in healthcare administration or related fields preferred.
  • Minimum 5 years of experience in customer service, specifically call center, with leadership or supervisory experience preferred.
  • Minimum 2 years of Healthcare or dental industry experience required.

Skills and Abilities:

  • Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
  • Excellent organizational and multitasking abilities, with keen attention to detail.
  • Proficiency in office software and understanding dental terminology.


PIf715ea0840f2-25405-36189631

  • Practice Ambassador Manager

    4 weeks ago

    Lincoln, United States Paradigm Oral Health Full time

    Job DescriptionJob DescriptionThe Practice Ambassador Manager will oversee the daily operations of the Practice Ambassador team, ensuring outstanding patient experiences and seamless communication with referring offices. This individual will be responsible for leading, mentoring, and managing the team while maintaining a high standard of service excellence....

  • Practice Ambassador Manager

    2 weeks ago

    Lincoln, United States Paradigm Oral Health Full time

    The Practice Ambassador Manager will oversee the daily operations of the Practice Ambassador team, ensuring outstanding patient experiences and seamless communication with referring offices. This individual will be responsible for leading, mentoring, and managing the team while maintaining a high standard of service excellence. The Manager will also play a...

  • Practice Ambassador Team Lead

    5 days ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    About the JobWe are seeking an experienced leader to join our team as a Practice Ambassador Team Lead at Paradigm Oral Health. This role offers the opportunity to drive growth and excellence in patient care and service delivery.Key ResponsibilitiesThe Practice Ambassador Team Lead will be responsible for:Managing the Practice Ambassador team to ensure...

  • Ambassador Leadership Director

    5 days ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Practice Ambassador ManagerWe are an elite oral surgery company dedicated to delivering exceptional patient care and top-tier service to our referring doctors. As we continue to expand, we seek a dynamic and strategic leader to serve as the Practice Ambassador Manager. This role will oversee the operations, performance, and development of our Practice...

  • Practice Operations Manager

    3 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Job OverviewThe Paradigm Oral Health is seeking a highly skilled and experienced Practice Operations Manager to oversee the daily operations of the Ambassador team. This individual will be responsible for ensuring outstanding patient experiences and seamless communication with referring offices.

  • Senior Practice Relations Manager

    4 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Job Opportunity: Senior Practice Relations ManagerWe are seeking a highly motivated and experienced Senior Practice Relations Manager to join our team at Paradigm Oral Health. As a key member of our organization, you will be responsible for leading the development and implementation of strategies to foster strong relationships with referring dentists and...

  • Career Ambassador

    2 days ago

    Lincoln, Nebraska, United States Northern States Group - An IBG Partner Full time

    The Northern States Group, a proud partner of Infinity Business Group (IBG), is seeking a talented Career Ambassador to join their team. This dynamic role offers the opportunity to make a meaningful impact while achieving personal and professional goals.About the Role:This hybrid position combines remote and on-site work, providing flexibility and work-life...

  • Dining Room Ambassador

    2 days ago

    Lincoln, Nebraska, United States Perkins Restaurant & Bakery - CyHawk Hospitality Inc. Full time

    About the RoleWe are seeking a skilled Dining Room Ambassador to join our team at Perkins Restaurant & Bakery - CyHawk Hospitality Inc.Job SummaryThe Dining Room Ambassador will be responsible for providing exceptional customer service, ensuring guest satisfaction, and maintaining a clean and welcoming environment. As a key member of our team, you will be...

  • Plant Accountant

    2 weeks ago

    Lincoln, United States Ambassador Personnel, Inc. Full time $41 - $46

    *We are searching for a Plant Accountant in the Lincoln, NH area to work with a fast-paced warehouse. *If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Job OverviewThe Plant Accountant will serve as an expert in quantitative and qualitative variance analysis while working...

  • EducationQuest Ambassador

    1 day ago

    Lincoln, Nebraska, United States FES - Foundation for Educational Services Inc. Full time

    Job DescriptionWe are looking for a motivated and passionate EducationQuest Ambassador to join our team at FES - Foundation for Educational Services Inc.The ideal candidate will be able to communicate complex information effectively, with excellent interpersonal and problem-solving skills.Key Responsibilities:Represent FES - Foundation for Educational...

  • Practice Relations Director

    10 hours ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Dental Network Development LeadWe are seeking an experienced professional to join our team as a Dental Network Development Lead. This role will focus on developing and implementing strategies to build strong relationships with referring dentists and drive patient referrals through targeted outreach, promotional events, and educational...

  • Plant Accounting Professional

    2 days ago

    Lincoln, Nebraska, United States Ambassador Personnel, Inc. [Spartanburg, SC] Full time

    Job OverviewAmbassador Personnel, Inc. is seeking a highly skilled Plant Accountant to join their team in Lincoln, NH.The ideal candidate will have 2+ years of experience working in a manufacturing company with a fully integrated ERP system, preferably SAP.The successful candidate will serve as an expert in quantitative and qualitative variance analysis,...

  • Luxury Gaming Ambassador

    22 hours ago

    Lincoln City, Oregon, United States Chinook Winds Casino Resort Hotel Full time

    Job Title:Luxury Gaming AmbassadorAs a Luxury Gaming Ambassador at Chinook Winds Casino Resort Hotel, you will play a crucial role in delivering exceptional guest service and creating unforgettable experiences for our patrons. Your primary responsibility will be to maintain the Elite Room area in a clean and organized manner, ensuring it is properly stocked...

  • Plant Accountant

    3 weeks ago

    Lincoln, United States Ambassador Personnel, Inc. [Spartanburg, SC] Full time

    Job DescriptionJob DescriptionWe are searching for a Plant Accountant in the Lincoln, NH area to work with a fast-paced warehouse. Job OverviewThe Plant Accountant will serve as an expert in quantitative and qualitative variance analysis while working closely with the plant operations and management teams. The overall mission of this role is to identify and...

  • Patient Experience Leader

    4 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    About the RoleThe Patient Experience Leader will oversee the daily operations of our Practice Ambassador team, ensuring outstanding patient experiences and seamless communication with referring offices.This individual will be responsible for leading, mentoring, and managing the team while maintaining a high standard of service excellence. The Manager will...

  • Strategic Patient Advocate Lead

    5 days ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    At Paradigm Oral Health, we're seeking a visionary leader to spearhead our Practice Ambassador call center team across multiple regions. As the Strategic Patient Advocate Lead, you will oversee operations, performance, and development of the team.About UsWe are an elite oral surgery company dedicated to delivering exceptional patient care and first-class...

  • Dental Network Development Lead

    10 hours ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Practice Relations DirectorThe Paradigm Oral Health team is seeking an experienced Practice Relations Director to lead our practice relations efforts. This role will focus on building strong relationships with referring dentists and driving patient referrals through targeted outreach, promotional events, and educational programs.Key Responsibilities:Develop...

  • Restaurant Management Leader

    4 weeks ago

    Lincoln, Nebraska, United States Gecko Hospitality Full time

    Job DescriptionWe are seeking a highly skilled Restaurant Management Leader to join our team in Omaha, NE.The ideal candidate will have a strong background in customer service and restaurant management, with the ability to lead and motivate a team of employees.The successful candidate will be responsible for managing all aspects of the restaurant, including...

  • DispatchHealth Management | Nurse Practitioner

    3 days ago

    lincoln, United States DispatchHealth Management Full time

    Nurse Practitioner / Physician Assistant (Advanced Practice Provider - APP) at DispatchHealth Management summary: The Nurse Practitioner / Physician Assistant (APP) provides acute care services, including diagnosis and treatment of complex illnesses in a mobile setting within the Boston community. This role involves performing comprehensive health...

  • Patient Experience Leader

    4 weeks ago

    Lincoln, Nebraska, United States Paradigm Oral Health Full time

    About the RoleWe are seeking a seasoned professional to oversee the daily operations of our Practice Ambassador team. As the Patient Experience Leader, you will play a critical role in ensuring outstanding patient experiences and seamless communication with referring offices.