Dining Room Ambassador

3 weeks ago


Lincoln, Nebraska, United States Perkins Restaurant & Bakery - CyHawk Hospitality Inc. Full time

About the Role

We are seeking a skilled Dining Room Ambassador to join our team at Perkins Restaurant & Bakery - CyHawk Hospitality Inc.

Job Summary

The Dining Room Ambassador will be responsible for providing exceptional customer service, ensuring guest satisfaction, and maintaining a clean and welcoming environment. As a key member of our team, you will be expected to work efficiently, maintain a positive attitude, and demonstrate a commitment to delivering outstanding results.

Key Responsibilities

  • Guest Interactions:
  • Provide warm and welcoming greetings to guests, making them feel valued and appreciated.
  • Show genuine interest in guests' needs, taking the time to listen and address their concerns.
  • Anticipate and exceed guests' expectations, ensuring a memorable dining experience.

Service Standards:

  • Deliver high-quality service, adhering to company standards and policies.
  • Maintain a clean and organized workspace, including tables, stations, and pantry areas.
  • Restock supplies, such as glasses, tea, ice, and plates, to ensure seamless service.
  • Participate in side work during downtime, completing tasks like rolling silverware, restocking cleaning works stations, and bussing tables.

Teamwork:

  • Collaborate with colleagues to achieve common goals and objectives.
  • Communicate effectively with management and peers regarding product/service deficiencies, equipment issues, or safety concerns.
  • Support team members by assisting with tasks, sharing knowledge, and promoting a positive work environment.

Requirements:

  • A minimum of [insert salary] annual salary, based on experience and qualifications.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Excellent communication, problem-solving, and time management skills.

About Us:

Perkins Restaurant & Bakery - CyHawk Hospitality Inc. is a dynamic company dedicated to providing exceptional dining experiences. We offer a competitive compensation package, opportunities for career growth, and a supportive work environment.



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