Dining Room Ambassador
3 weeks ago
About the Role
We are seeking a skilled Dining Room Ambassador to join our team at Perkins Restaurant & Bakery - CyHawk Hospitality Inc.
Job Summary
The Dining Room Ambassador will be responsible for providing exceptional customer service, ensuring guest satisfaction, and maintaining a clean and welcoming environment. As a key member of our team, you will be expected to work efficiently, maintain a positive attitude, and demonstrate a commitment to delivering outstanding results.
Key Responsibilities
- Guest Interactions:
- Provide warm and welcoming greetings to guests, making them feel valued and appreciated.
- Show genuine interest in guests' needs, taking the time to listen and address their concerns.
- Anticipate and exceed guests' expectations, ensuring a memorable dining experience.
Service Standards:
- Deliver high-quality service, adhering to company standards and policies.
- Maintain a clean and organized workspace, including tables, stations, and pantry areas.
- Restock supplies, such as glasses, tea, ice, and plates, to ensure seamless service.
- Participate in side work during downtime, completing tasks like rolling silverware, restocking cleaning works stations, and bussing tables.
Teamwork:
- Collaborate with colleagues to achieve common goals and objectives.
- Communicate effectively with management and peers regarding product/service deficiencies, equipment issues, or safety concerns.
- Support team members by assisting with tasks, sharing knowledge, and promoting a positive work environment.
Requirements:
- A minimum of [insert salary] annual salary, based on experience and qualifications.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Ability to lift up to 25 pounds and stand for long periods.
- Excellent communication, problem-solving, and time management skills.
About Us:
Perkins Restaurant & Bakery - CyHawk Hospitality Inc. is a dynamic company dedicated to providing exceptional dining experiences. We offer a competitive compensation package, opportunities for career growth, and a supportive work environment.
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