Practice Ambassador Manager

7 days ago


Lincoln, United States Paradigm Oral Health Full time
Job DescriptionJob Description

The Practice Ambassador Manager will oversee the daily operations of the Practice Ambassador team, ensuring outstanding patient experiences and seamless communication with referring offices. This individual will be responsible for leading, mentoring, and managing the team while maintaining a high standard of service excellence. The Manager will also play a key role in optimizing workflows, analyzing data, addressing escalated concerns, and contributing to the growth of practices across the Paradigm network.

Responsibilities:

  • Lead and manage the Practice Ambassador team, providing guidance, support, and regular feedback to drive individual and team performance while fostering a positive and productive work environment.
  • Conduct regular team meetings, training sessions, and performance evaluations.
  • Identify staffing needs, recruit top talent, and develop team members to ensure appropriate practice support
  • Set and monitor team goals aligned with Paradigm’s mission and objectives.
  • Oversee phone operations, appointment scheduling, and to ensure accuracy and efficiency.
  • Develop and execute strategies to optimize call and scheduling workflows, streamline processes, and elevate the customer experience
  • Analyze performance data to assess areas of improvement and implement effective solutions
  • Monitor patient communication workflows to optimize satisfaction and resolve concerns promptly.
  • Ensure the team consistently delivers concierge-level customer service
  • Act as the point of contact for escalated patients and referring office concerns, resolving issues professionally and efficiently.
  • Build and maintain strong relationships with Paradigm providers, teams, and referring offices to enhance collaboration.
  • Ensure adherence to HIPAA and other regulatory requirements.
  • Monitor team compliance with confidentiality standards and practice policies.
  • Manage post-operative and billing questions escalated by the team.
  • Contribute to projects and initiatives to support the growth and success of the Paradigm network of practices.

Education and Experience:

  • High school diploma or equivalent required; additional education or certifications in healthcare administration or related fields preferred.
  • Minimum 5 years of experience in customer service, with leadership or supervisory experience preferred.
  • Healthcare or dental industry experience is a plus.

Skills and Abilities:

  • Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
  • Excellent organizational and multitasking abilities, with keen attention to detail.
  • Proficiency in office software and understanding dental terminology.


PI79fe1bfcfb27-25405-36189631



  • Lincoln, United States Paradigm Oral Health Full time

    Job DescriptionJob DescriptionWe are an elite oral surgery practice that has a commitment to exceptional care for patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate team player to help us grow the practice and continue to serve the Lincoln and surrounding communities with all their oral surgery...


  • Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Job OverviewThe Paradigm Oral Health is seeking a highly skilled and experienced Practice Operations Manager to oversee the daily operations of the Ambassador team. This individual will be responsible for ensuring outstanding patient experiences and seamless communication with referring offices.


  • Lincoln, Nebraska, United States Paradigm Oral Health Full time

    Job Opportunity: Senior Practice Relations ManagerWe are seeking a highly motivated and experienced Senior Practice Relations Manager to join our team at Paradigm Oral Health. As a key member of our organization, you will be responsible for leading the development and implementation of strategies to foster strong relationships with referring dentists and...

  • Plant Accountant

    3 days ago


    Lincoln, United States Ambassador Personnel, Inc. [Spartanburg, SC] Full time

    Job DescriptionJob DescriptionWe are searching for a Plant Accountant in the Lincoln, NH area to work with a fast-paced warehouse. Job OverviewThe Plant Accountant will serve as an expert in quantitative and qualitative variance analysis while working closely with the plant operations and management teams. The overall mission of this role is to identify and...


  • Lincoln, Nebraska, United States Paradigm Oral Health Full time

    About the RoleThe Patient Experience Leader will oversee the daily operations of our Practice Ambassador team, ensuring outstanding patient experiences and seamless communication with referring offices.This individual will be responsible for leading, mentoring, and managing the team while maintaining a high standard of service excellence. The Manager will...


  • Lincoln, Nebraska, United States Gecko Hospitality Full time

    Job DescriptionWe are seeking a highly skilled Restaurant Management Leader to join our team in Omaha, NE.The ideal candidate will have a strong background in customer service and restaurant management, with the ability to lead and motivate a team of employees.The successful candidate will be responsible for managing all aspects of the restaurant, including...


  • Lincoln, Nebraska, United States Paradigm Oral Health Full time

    About the RoleWe are seeking a seasoned professional to oversee the daily operations of our Practice Ambassador team. As the Patient Experience Leader, you will play a critical role in ensuring outstanding patient experiences and seamless communication with referring offices.

  • Garage Ambassador

    3 weeks ago


    Lincoln, United States LAZ Parking Full time

    **Position Details** Schedule: PT event based, mainly shifts between 12p-12a Pay: $15.37/hour Where: Football games, concerts, sporting events, etc. in Downtown Lincoln! The Spirit of the Position: The Garage Attendant will meet and greet each customer with courtesy and great customer service, ensure the garage is clean and preform minor maintenance...

  • Garage Ambassador

    4 days ago


    Lincoln, United States LAZ Parking Full time

    Job Description**Position Details** Schedule: PT event based, mainly shifts between 12p-12aPay: $15.37/hourWhere: Football games, concerts, sporting events, etc. in Downtown Lincoln!The Spirit of the Position: The Garage Attendant will meet and greet each customer with courtesy and great customer service, ensure the garage is clean and preform minor...


  • Lincoln, United States AccorHotels Full time

    Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common...


  • Lincoln, Nebraska, United States Berry Law Firm Full time

    About the RoleWe are seeking a highly skilled Strategic Operations Manager to oversee the day-to-day operations of our Veterans Disability Practice. This is an exceptional opportunity to join a dynamic team and contribute to the success of our mission.Key ResponsibilitiesOversight of personnel management, task completion, and daily operational workflows to...


  • Lincoln, United States Stine Seed Company Full time

    Stine Seed Company: Unlimited Earning Potential in SalesAs a respected corn and soybean seed company, Stine Seed Company offers a unique opportunity for sales professionals to grow their career and finances.We are looking for an experienced sales representative to join our team as an Independent Sales Representative. This role involves serving as the primary...


  • Lincoln, Nebraska, United States Sagora Senior Living Inc. Full time

    Welcome to Sagora Senior Living Inc., a community that values our residents and team members alike. As a Concierge, you will play a vital role in creating a warm and welcoming atmosphere for our residents and their guests.About the Role:This is a part-time position at our Asher Point of Lincoln community, located in Lincoln, NE. The successful candidate will...


  • Lincoln, Missouri, United States Family Dollar Full time

    As a valued member of the Family Dollar team, you will play a vital role in providing exceptional service to customers. This includes greeting and assisting them with the selection of merchandise, as well as completing cash register transactions and answering questions regarding the store and its offerings.About UsFamily Dollar is a leading retailer offering...

  • General Manager

    1 week ago


    Lincoln, United States AccorHotels Full time

    Company Description Fairmont Copley Plaza, known as the Grande Dame of Boston, has been a symbol of the city's rich history and elegance since its gala opening in 1912. Recently named a Top Employer by the Boston Globe and a Best Place to Work by the Boston Business Journal, our colleagues take pride in consistently exceeding the expectations of our guests....

  • Sales Manager

    7 months ago


    Lincoln, United States Crunch Fitness Full time

    Description As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a positive fitness experience and quality personal training sessions leading to member retention and client acquisition and retention. Personal Trainers make reaching fitness goals achievable by assisting members and clients with education...


  • Lincoln, United States Bryan Health Full time

    General Summary: The Practice manager provides leadership, direction, and supervision of the daily operations of the Bryan Women's Care Physicians and the Center for Maternal and Fetal Care Practices. Plans, designs, implements, and maintains programs, policies, and management systems for the overall operations of BPN. Leads a multidisciplinary care team...


  • Lincoln, United States Starbucks Full time

      Now Brewing – Future Leaders! #tobeapartner Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a...


  • Lincoln, United States AppleOne Full time

    Job DescriptionJob DescriptionSeeking a professional with experience developing, color matching, testing and preparing glazes, and maintaining the Glaze Preparation Area. Must have a working knowledge of the best practices for kiln and glaze processes including glaze chemistry, mixing, application, 3-5 years experience working with glazes for ceramic...


  • Lincoln City, United States Pendleton Woolen Mills Full time

    Start your career today! We offer: Flexible work hours Medical, Dental, Vision for eligible employees Generous employee discount 401K with company match Competitive compensation with paid time off Growth and development opportunities We own a wonderful story, one that our Pendleton Ambassadors should always be telling, where the customer and the product...