Collections Specialist

1 week ago


Buford, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering an opportunity for a Collections Specialist in Buford, Georgia, in a structured work environment. This role involves handling business-to-business collections activities, managing client communications, and supporting various administrative tasks.

Responsibilities:
• Handle collections activities related to business-to-business transactions
• Engage with clients to manage communications and resolve account issues
• Provide exceptional customer service while managing payment and collections processes
• Process and track data entry and reporting related to collections activities
• Perform account reconciliations to ensure accurate records
• Collaborate with team members to streamline collection procedures
• Utilize various accounting software systems and CRM tools for reporting and data management
• Support other administrative tasks as needed within the team
• Answer inbound calls and administer billing functions as part of customer service
• Use your skills in accounts receivable and collection processes to ensure efficient operations.• Proficiency in Accounting Software Systems
• Familiarity with Accurint software
• Experience with ADP - Financial Services
• Competence in Customer Relationship Management (CRM) software
• Knowledge of Epic Software
• Expertise in managing Accounts Receivable (AR)
• Ability to handle Answering Inbound Calls effectively
• Experience in Billing Functions
• Knowledge of Claim Administration processes
• Understanding of Collection Processes

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