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Administrative / Patient Services Coordinator I

2 months ago

New Britain, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an Administrative / Patient Services Coordinator I in New Britain, Connecticut. This role is centered around healthcare and patient services, requiring skills in PC OS, Epic Software, A Plus, LLCs, and a familiarity with a Healthcare environment. The successful candidate will be responsible for coordinating patient services across three different locations, ensuring efficient operations and superior patient care.

Responsibilities:
• Act as the first point of contact for patients, addressing inquiries and providing solutions
• Utilize Epic Software for various administrative tasks including scheduling, billing, and reporting
• Coordinate patient services across multiple locations, adapting to varying needs and demands
• Maintain accurate records of patient interactions, services provided, and any other relevant information
• Collaborate with healthcare professionals to ensure the provision of high-quality patient care
• Adhere to all healthcare regulations and standards, maintaining professionalism at all times
• Assist with various administrative tasks as needed to support the smooth operations of the healthcare facility
• Utilize PC OS for various tasks, demonstrating proficiency and accuracy
• Contribute to a positive, supportive environment for both patients and staff through effective communication and teamwork
• Continually seek opportunities for improvement, implementing changes as necessary to enhance patient services.• Proficiency in Go programming language
• Strong knowledge of PC Operating Systems
• Experience with Epic Software is a must
• An A Plus certification is desirable
• Familiarity with Limited Liability Companies (LLCs)
• Proven experience in Patient Services
• Prior experience in a HealthCare Environment
• Preference for Local Candidates
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize work
• Strong organizational and planning skills
• Proficient in MS Office and patient management software
• High level of commitment to exceptional customer service
• Strong problem-solving and decision-making skills
• Ability to maintain patient confidentiality.