Patient Services Coordinator
3 weeks ago
How you move is why we're here. ®Now more than ever.Get back to what you need and love to do.The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.Emp StatusRegular Full timeWork ShiftDay (United States of America)Compensation RangeThe base pay scale for this position is $35.73 - $39.75. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doingPatient Services CoordinatorFull-Time9am-5pmHybrid: 1 day a week after 6-month probationDepartment of Medicine Patient Services CoordinatorOverview: A highly-visible role responsible for coordinating the day-to-day administrative operations of multiple physician practices in the Department of Medicine- Rheumatology. The Patient Services Coordinator is an expert in all administrative aspects related to high-quality, efficient patient care. Specific responsibilities include:Answering and appropriately documenting and triaging all patient calls;Returning appropriate calls on behalf of physician;Scheduling patient appointments and completing a full patient registration when appropriate;Managing physician clinical, research and administrative schedules;Assisting with urgent patient issues as directed by the physician;Managing physician /patient correspondence through the hospital's electronic medical record;Providing administrative support for physician dictation activity;Compiling physician expense reports and reimbursement requests and tracking physician spending;Maintaining inventory of office supplies and ordering supplies as needed;Providing back-up to other roles in the department as needed;Additional administrative responsibilities as directed by the physician, the supervisor or department leadership.Competencies/skills:Superior written and oral communication skillsExceptional customer service and interpersonal skillsProven track record of building and maintaining productive working relationships with physiciansAbility to work collaboratively as part of a team; offers to help coworkers when neededDetail oriented with ability to multi-taskStrong critical thinking and organizational skillsDemonstrated ability to take initiative and ownership over one's workAptitude for problem-solvingConsistently displays a positive attitude towards one's work and work environmentConsistently displays professional appearanceExperience with Epic preferred; strong computer skills requiredIn-depth understanding of medical office workflows, systems and processesKnowledge of healthcare and health insurance, preferredFamiliarity with medical terminology, preferredBachelor's degree preferred, associate's degree required. Experience may be considered in lieu of education.Non-Discrimination PolicyHospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
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New York, United States Hospital for Special Surgery Full timeOverview: How you move is why were here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and...
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Patient Services Coordinator II-Cardiology
1 month ago
New York, New York, United States Mount Sinai Health System Full timeJob DescriptionThe Patient Services Coordinator II plays a vital role in delivering high-quality patient care. As a liaison for patient care activities, this individual ensures seamless coordination and communication between patients, healthcare providers, and other stakeholders. The Patient Services Coordinator II prioritizes tasks to meet the needs of...
