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Program Assistant

2 months ago

Los Angeles, United States Robert Half Full time
Job DescriptionJob Description

We are in search of a Program Assistant to support our Program Manager, specifically with database management and administrative tasks. This role is based in the mid-Wilshire area and offers a contract-to-hire employment opportunity. The successful candidate will be expected to learn and work on the Spectrum grant database and our Constituent Management system, among other responsibilities.


Responsibilities:


• Manage and maintain the Spectrum grant database, ensuring data accuracy and efficiency

• Work with the Constituent Management system to track and manage client details

• Handle administrative tasks such as check requests and expense reports for team members

• Provide support for events as required, assisting with planning and coordination

• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to perform various tasks

• Execute data entry tasks with precision and speed

• Answer inbound calls and manage email correspondence, ensuring customer queries are addressed promptly and effectively

• Schedule appointments and manage calendars for team members

• Ensure customer service is provided at the highest level, resolving issues and answering inquiries

• Monitor and manage customer accounts, taking appropriate actions when necessary.

• Proficiency in Microsoft Office Suite including Microsoft Word, Excel, Outlook, and PowerPoint
• Experience in managing databases
• Ability to answer inbound and outbound calls efficiently
• Excellent customer service skills
• Proficient in data entry tasks
• Ability to manage email correspondence effectively
• Experience in scheduling appointments
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to multitask and prioritize work as needed
• Ability to work independently and as part of a team.