Front Desk Coordinator

2 days ago


Las Vegas, United States Robert Half Full time
Job DescriptionJob Description

We are offering a contract for a Front Desk Coordinator position in Las Vegas, Nevada. Operating within the property management industry, the role will encompass a variety of tasks centered around customer service and data management. As a Front Desk Coordinator, you will be the first point of contact for our clients and will play a crucial role in maintaining a smooth workflow.


Responsibilities:

  • Handle high volume inbound telephone calls professionally and courteously.
  • Act as the first point of contact for customers, addressing their needs and inquiries.
  • Manage and organize customer data with precise data entry skills.
  • Dispatch maintenance orders efficiently and track them for tenant follow-ups.
  • Relay tenant complaints to the appropriate personnel for resolution.
  • Collaborate with other managers to ensure seamless front desk operations.
  • Balance multiple tasks, including work order dispatch and tracking.
  • Maintain the front desk, ensuring it is always staffed and functioning efficiently.
  • Proficiency in Data Entry is required, demonstrating the ability to accurately input and manage information.
  • Ability to handle Inbound Telephone Calls efficiently, maintaining professionalism and courtesy at all times.
  • Exceptional Customer Service skills, with a focus on meeting customer needs and ensuring their satisfaction.
  • Experience in Order Entry, showing the capability to process orders accurately and promptly.


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