Customer Experience Specialist

2 days ago


Katy, Texas, United States Smashburger Full time
Smashburger Job Description

As a Guest Service Expert at Smashburger, you will be responsible for delivering exceptional customer service to our guests. Your key responsibilities will include:

Main Responsibilities:
  • Ensuring each guest receives Gold Standard service
  • Being knowledgeable of all menu items and making suggestions and answering questions
  • Processing POS transactions and accurately following cash handling procedures
  • Personalizing food delivery to the guest
  • Visiting tables after food delivery to ensure guests have everything they need
  • Maintaining a clean and organized restaurant environment

At Smashburger, we are committed to providing a positive and engaging work environment for our team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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