Customer Experience Designer for Insurance Domain

1 week ago


Dearborn, Michigan, United States Syntricate Technologies Full time
About the Job

At Syntricate Technologies, we are committed to delivering exceptional customer experiences through innovative solutions. We are seeking an experienced SmartCOMM Expertise Specialist to join our team and help us achieve this goal.

The ideal candidate will have 5+ years of experience with SmartCOMM and a deep understanding of the insurance domain, especially in environments utilizing Guidewire. You will be responsible for creating, modifying, and maintaining SmartCOMM templates, forms, and communications, as well as designing and implementing data models, ensuring accurate mapping between XML schemas and business data objects.

Responsibilities:

  • Design and develop customer communication solutions using SmartCOMM (Thunderhead)
  • Create, modify, and maintain SmartCOMM templates, forms, and communications
  • Design and implement data models, ensuring accurate mapping between XML schemas and business data objects
  • Develop interactive communications using Draft Editor, Data Capture, and ipdf functionalities
  • Configure and manage Smart Communications Appliance in both cloud and hybrid deployment models
  • Utilize Thunderhead/Smart Communication APIs for seamless integration with other systems

Requirements:

  • 5+ years of experience with SmartCOMM (Thunderhead) development
  • Deep understanding of insurance processes and terminology, preferably in Guidewire environments
  • Proficiency in Data Modeler, Advanced Template Designer, and Web Editor
  • Expertise in configuring and managing Smart Communications Appliance
  • Experience working with Thunderhead/Smart Communication APIs

About Us:

Syntricate Technologies is a Minority Business Enterprise (MBE) Certified company, committed to delivering innovative solutions to the insurance industry. We value diversity, equity, and inclusion, and strive to create a workplace culture that promotes respect, empathy, and understanding.



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