Overnight Shelter Support Specialist

2 weeks ago

Manchester, New Hampshire, United States Waypoint Full time
Job Overview

About Our Organization

Waypoint is dedicated to fostering a welcoming and inclusive workplace, where values such as belonging, integrity, and respect are paramount. We prioritize a healthy work-life balance and offer flexibility that benefits our employees, their clients, and their families. Our commitment to our staff includes competitive compensation and a comprehensive benefits package that evolves to meet their needs. Working at Waypoint means making a meaningful impact on the lives of numerous families while enjoying a fulfilling and positive work experience.

Position Summary

Waypoint is seeking a courageous, passionate, and self-driven individual to contribute to our mission of transforming lives. Are you a positive influence and eager to make a difference? This role offers you that opportunity.

The Overnight Shelter Support Specialist plays a vital role in providing essential assistance to young adults within the Manchester, NH community. This position involves working collaboratively in a team to support young adults aged 18-25 who are utilizing Waypoint's Emergency Shelter services. Our Emergency Shelter program offers round-the-clock care for youth and young adults facing homelessness or at risk of it. The Shelter staff adopt a Positive Youth Development framework, implement Harm Reduction strategies, and adhere to Trauma-Informed practices.

Key Responsibilities

  • Provide overnight support and assistance to clients.
  • Establish trusting relationships with young adults.
  • Deliver crisis intervention as needed.
  • Facilitate connections to daytime services.
  • Complete necessary documentation and maintain accurate client files.
  • Conduct intakes and assessments for new clients.

Qualifications

  • A strong passion for our mission and objectives.
  • At least one year of relevant experience (lived experience is highly valued).
  • High School Diploma or equivalent is required.
  • Experience working with vulnerable populations, including knowledge of sexual health, mental health, and substance use is preferred.
  • Ability to collaborate effectively within a team environment.
  • Excellent organizational skills and the ability to manage multiple tasks.
  • Self-motivated, enthusiastic, and dedicated to working with young adults.
  • Creative, innovative, and courageous mindset.
  • Must pass a criminal background check with no history of abuse, neglect, or exploitation.
  • A valid driver's license and auto insurance meeting agency minimum liability coverage of $50,000/$100,000 are required.

Benefits and Advantages

  • Be part of a compassionate and dedicated team committed to a significant mission.
  • Experience a diverse and inclusive company culture with engaged leadership.
  • Enjoy generous paid time off, including personal, sick, and vacation hours, plus 10 paid company holidays.
  • Access to educational assistance and employee support programs.
  • Participate in retirement planning with company matching contributions.
  • Benefit from our status as a Qualified Non-Profit Loan Forgiveness Employer.

Waypoint has been serving youth and young adults facing homelessness and housing instability for over 45 years in the Manchester, NH area, responding to recognized community needs. As we continue to grow, you will join a team that learns, impacts, and succeeds together across various communities in New Hampshire.

We are an equal opportunity employer committed to diversity in our workplace, reflecting the diverse backgrounds of our clients. We welcome applicants from all walks of life, enhancing our organization’s strength and responsiveness to client needs.

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