Senior IT Business Solutions Partner

2 days ago


Wilmington, North Carolina, United States AAA Club Alliance Full time
About the Role

We are seeking a highly skilled Senior IT Business Solutions Partner to join our team at AAA Club Alliance. As a key member of our organization, you will play a critical role in identifying business process improvement opportunities and aligning information technology with our strategic and operational objectives.

Key Responsibilities
  • Partner with business process owners to develop a deep understanding of their business and identify opportunities for technology-enabled success.
  • Coordinate with the business to analyze and provide support for solution designs, production issues, and enhancements.
  • Perform complex data analysis and manage relationships to operational and financial objectives.
  • Collaborate with IT leaders to design solutions and provide advice on potential impact to various parts of the business and strategy.
  • Identify scope, benefits, constraints, and risks for new projects and initiatives.
  • Design, publish, and maintain executive-level reports to ensure consistent and timely delivery to key stakeholders.
  • Develop metrics and reports using research and tools provided by ACA. Review reporting and analytic methodologies and make recommendations for improvement.
  • Identify gaps in the technology stack and work collaboratively with the business and IT to resolve.
  • Interpret results of analysis, prepare, and present outcomes to senior leadership.
  • Review work of peers to ensure effectiveness and may act as team lead and/or coordinate the activities of others.
Requirements
  • Bachelor's degree in a related field.
  • 7+ years of analytical experience in a related industry.
  • Experience working on large-scale projects and handling day-to-day operational requests.
  • Experience with Power BI and Adobe Campaign.
  • Experience creating business cases and ROI for submission to Finance.
  • Experience in marketing/membership and digital campaigns.
  • Familiarity with SaaS products (preferred).
  • Involvement with working with stakeholders, collaborating with business lines, and project management experience.
  • Technical or business certifications relevant to the role (preferred).
About AAA Club Alliance

AAA Club Alliance is an equal opportunity employer committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply.



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