Current jobs related to Field Service Parts Advisor III - Chelsea Massachusetts - Rivian
-
Field Service Technician III
2 weeks ago
Chelsea, Massachusetts, United States Rivian Full timeAbout RivianRivian is a pioneering company that aims to keep the world adventurous forever. Our team is passionate about the outdoors and dedicated to protecting it for future generations.Job SummaryThe Field Service Technician III will be responsible for delivering exceptional customer experiences at our service locations. This role requires collaboration...
-
Field Service Technician III
4 weeks ago
Chelsea, United States Rivian Full timeAbout RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and...
-
Field Sales Advisor- For future consideration
4 weeks ago
Chelsea, United States Rivian Full timeAbout Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and...
-
Field Service Technician IV
4 weeks ago
Chelsea, United States Rivian Full timeAbout RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and...
-
Recreational Therapist III
1 month ago
Chelsea, Massachusetts, United States Mass., Inc. Full timeJob SummaryThe Commonwealth of Massachusetts is seeking a highly skilled Recreation Therapist III to join our team at the state-operated Veterans Home at Chelsea. As a Recreation Therapist III, you will play a critical role in developing and implementing therapeutic recreation programs for our veteran residents.Key ResponsibilitiesCollaborate with staff to...
-
Recreational Therapist III Position
1 month ago
Chelsea, Massachusetts, United States Mass., Inc. Full timeJob SummaryThe Commonwealth of Massachusetts is seeking a highly skilled Recreation Therapist III to join our team at the Veterans Home at Chelsea. As a Recreation Therapist III, you will play a vital role in providing therapeutic services to our veteran residents, promoting their physical, emotional, and social well-being.Key ResponsibilitiesDevelop and...
-
Field Service Technician IV
3 weeks ago
Chelsea, Massachusetts, United States Rivian Full timeAbout RivianRivian is a pioneering company that's on a mission to keep the world adventurous forever. We're dedicated to building emissions-free Electric Adventure Vehicles and attracting curious, courageous souls to join our team.Job SummaryWe're seeking a highly skilled Field Service Technician IV to join our team. As a key member of our service team,...
-
Automation Engineer III
3 weeks ago
Chelsea, Massachusetts, United States Catalent Inc Full timeAutomation Engineer IIICatalent is a global leader in the development and manufacturing of new treatments for patients worldwide. As an Automation Engineer III, you will play a critical role in leading the design and implementation of automation systems for clinical and commercial manufacturing.Key Responsibilities:Provide engineering expertise for the...
-
Field Service Technician
4 weeks ago
Massachusetts, United States DIGI America Full timeJob SummaryDIGI America Inc. is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing top-notch service and support to our customers across the United States, Central America, and the Caribbean.Key ResponsibilitiesCalibrate, perform preventative maintenance, service, and repair...
-
Automation Engineer III
3 weeks ago
Chelsea, Massachusetts, United States Catalent Inc Full timeJob Title: Automation Engineer IIICatalent is a global leader in the development and manufacturing of new treatments for patients worldwide. We are seeking an experienced Automation Engineer III to lead the design and implementation of automation systems for clinical and commercial manufacturing.Key Responsibilities:Design and implement automation systems...
-
Senior UX Architect III
2 months ago
Massachusetts, United States MetroStar Full timeJob Title: Senior UX Architect IIIAt MetroStar, we're seeking a highly skilled Senior UX Architect III to lead our user experience design efforts for cloud migration projects. As a key member of our team, you'll be responsible for developing and implementing user-centered design strategies that drive business success.Key Responsibilities:Lead user research...
-
Field Service Technician II
2 weeks ago
Chelsea, Massachusetts, United States Rivian Full timeAbout RivianRivian is a pioneering electric vehicle manufacturer dedicated to creating a sustainable future. As a Field Service Technician, you will play a vital role in ensuring our customers receive exceptional service and support for their vehicles. This position requires a strong technical background, excellent communication skills, and a passion for...
-
Senior Field Service Technician
2 weeks ago
Chelsea, Massachusetts, United States Rivian Full timeAbout RivianRivian is a pioneering electric vehicle manufacturer dedicated to creating sustainable and adventurous transportation solutions. Our mission is to empower people to explore the world while minimizing our impact on the environment.Job SummaryWe are seeking a highly skilled and experienced Senior Field Service Technician to join our team. As a key...
-
Field Service Technician IV
3 weeks ago
Chelsea, Massachusetts, United States Rivian Full timeAbout RivianRivian is a pioneering company dedicated to creating emissions-free Electric Adventure Vehicles. Our mission is to keep the world adventurous forever. We're a team of curious, courageous individuals who challenge the status quo and seek new solutions to old problems.Job SummaryWe're seeking a highly skilled Field Service Technician IV to join our...
-
Senior Field Service Technician
2 weeks ago
Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full timeJob Summary:The Massachusetts Water Resources Authority (MWRA) is seeking a highly skilled Senior Field Service Technician to join our team. As a key member of our Water Distribution System team, you will be responsible for locating water leaks in the MWRA Distribution System and for MWRA communities, marking out the location of MWRA water mains, and...
-
Field Service Technician IV
2 weeks ago
Chelsea, Massachusetts, United States Rivian Full timeAbout RivianRivian is a pioneering company that's revolutionizing the automotive industry with its innovative electric adventure vehicles. We're on a mission to keep the world adventurous forever, and we're seeking talented individuals to join our team.Job SummaryThe Field Service Technician IV will be responsible for delivering exceptional customer...
-
Clerk III
4 days ago
Chelsea, United States MSCCN Full timeThe state operated Veterans Home at Chelsea is an independent state agency consisting of long-term care and a domiciliary which are independent living quarters for our veterans. The care and services provided by the Veterans Homes are supported by an extraordinary group of staff working to meet the needs of our veterans. The ideal incumbent's role as a Clerk...
-
Senior Field Service Technician
2 weeks ago
Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full timeJob SummaryAs a Senior Field Service Technician with the Massachusetts Water Resources Authority, you will play a critical role in ensuring the reliability and efficiency of our water distribution system. Your primary responsibility will be to locate and repair leaks in our system, as well as mark out the location of our water mains. You will also be...
-
Recreational Therapist III
4 weeks ago
Chelsea, Massachusetts, United States State of Massachusetts Full timeJob SummaryThe Commonwealth of Massachusetts is seeking a highly skilled and experienced Recreational Therapist III to join our team at the Chelsea Veterans Home. As a key member of our interdisciplinary team, you will play a vital role in developing and implementing therapeutic recreation programs for our veteran residents.Key ResponsibilitiesCollaborate...
-
Lead UX Architect III
2 months ago
Massachusetts, United States MetroStar Full timeJob DescriptionAs a Sr. UX Architect III at MetroStar, you will be responsible for leading user research workshops and implementing user-centered design best practices with various stakeholders to enable user-centric discovery and migration of applications and portfolio applications from their current environments to cloud platforms with the goal to make an...
Field Service Parts Advisor III
2 months ago
Rivian is a pioneering electric vehicle manufacturer dedicated to creating sustainable, high-performance vehicles that empower adventurous lifestyles. Our mission is to revolutionize the automotive industry by delivering exceptional customer experiences, innovative products, and a commitment to environmental stewardship.
Job SummaryThe Field Service Parts Advisor III will play a critical role in delivering exceptional customer experiences at our service locations. This dynamic individual will be responsible for ensuring seamless interactions between internal teams, customers, and external partners. The ideal candidate will possess a unique blend of technical expertise, business acumen, and exceptional communication skills.
Key Responsibilities- Warranty Return Process: Demonstrate and execute the warranty return process, ensuring timely and accurate resolution of customer concerns.
- Shipping and Packaging: Understand, explain, and execute the shipping process, including packaging parts for final shipment.
- Channel Planning: Understand what channel planning is and how it works, ensuring effective inventory management and customer satisfaction.
- Indirect Purchasing: Understand, explain, and execute indirect purchasing through Coupa, ensuring compliance with company policies and procedures.
- KPIs and Metrics: Understand and explain key performance indicators (KPIs) and metrics, ensuring data-driven decision making.
- Parts Procurement: Identify and resolve common discrepancies in parts procurement, review for human error transactions, and collaborate to improve processes and learn.
- Communication: Comfortably communicate with technicians and leads to promote clear communication channels, calls, and/or participate in huddles to collaborate on best and efficient ways to take care of customers.
- Part Identification: Identify and order the correct part needed for any repair.
- Parts Management: Source or look up and understand parts assemblies/subassemblies, physically and systematically receive parts and/or allocate back orders, and physically and systematically BIN parts.
- Rivian BIN Scheme: Understand, execute, and explain the Rivian BIN scheme.
- Damage and Shortage: Identify damages, shortages, overages, incorrect parts, and no stock.
- Program Navigation: Utilize and navigate the following programs and documentation: SharePoint, Warranty Manual, Write It Right, and Rivian's proprietary systems.
- Daily Counts: Demonstrate and execute daily counts, understanding the intended use of the tool.
- Pre-Pulling Parts: Understand, execute, and able to explain pre-pulling parts for upcoming appointments.
- Pay Types: Understand all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases.
- Maintenance Scheduling: The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling.
- Customer Experience: Explain services and provide an exceptional customer experience.
- Forklift Operation: Utilize a forklift in required areas for transporting and organization of parts.
- Safety Requirements: The ability and willingness to learn about Rivian's safety requirements.
- 5S Stages: List and explain the 5S stages and methodology.
- Customer Service: Provide exceptional service to all customers using Rivian Guiding Principles.
- Business Communication: Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms.
- Communication and Organization: Strong communication, organizational, and time management skills.
- Problem-Solving: Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions.
- Customer Service: Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment.
- Mathematical Skills: Basic mathematical skills to prepare and transact estimates and payments.
- Physical Demands: Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs).
- Visual Acuity: Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, or schematics.
- Age and Availability: Minimum age of 21. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours.
- Education and Experience: HS Diploma or GED preferred. 2 – 3 years in a Customer Facing Service role, material handling/inventory management, or equivalent. Experience in a Fast-Paced Environment or an equivalent combination of education and experience.
- Driving Record: No driving-related suspensions or revocation of Driver License (within a 3-5 year period).
