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Housekeeping Operations Manager
2 months ago
Hyatt Residence Club Maui, Ka'anapali Beach is seeking a highly skilled Housekeeping Manager to join our team.
Job Summary:
We are looking for a seasoned Housekeeping Manager to oversee the daily operations of our housekeeping department. The successful candidate will be responsible for ensuring exceptional guest satisfaction, managing budgets, and leading a team of housekeeping staff.
Key Responsibilities:
- Supporting housekeeping operations and budgets
- Ensuring guest room status is communicated to the Front Desk in a timely and efficient manner
- Inspecting guestrooms on a daily basis
- Providing and ensuring exceptional customer service
- Setting a positive example for guest relations
- Participating in the development and implementation of corrective action plans to improve guest satisfaction
- Empowering employees to provide excellent customer service
Requirements:
- High School Diploma / GED or 2-year degree from an accredited University in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with experience
- 1-3 years Supervisor or Manager experience in Housekeeping
What We Offer:
- Competitive Pay
- Medical/Dental/Vision/401k Opportunities
- Travel Discounts
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth & Development Opportunities
Work Environment:
8 hour shift, Holidays, Monday to Friday, Weekends as needed, In person
Job Type: Full-time
Pay: $60, $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid jury duty
- Paid time off
- Paid training
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance