Senior Operations Manager
4 weeks ago
Job Summary
We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Outrigger Hospitality Group. As a key member of our management team, you will be responsible for the overall operations and effective management of our Hawaii Vacation Condos by Outrigger Rental program.
Key Responsibilities
- Directly responsible for the overall operations and effective management of the Hawaii Vacation Condos by Outrigger Rental program.
- Ensure effective leadership of resort operations and all on-site departments.
- Effective communication with Outrigger Corporate office.
- Maximize profitability, customer satisfaction levels, product quality, service standards, facility maintenance, workplace harmony and property safety practices in accordance with accepted Outrigger Hotels & Resorts standards.
- Maintains positive and proactive communication with individual unit Owners to ensure retention and growth of Outrigger Managed units at the property.
- Responsible to actively promote the property as a quality condominium resort.
- Represent and promote the resort as a caring and supportive corporate citizen in all local community activities.
Requirements
- Previous experience in condominium and hotel management, or an equivalent combination of education and experience from which comparable job knowledge and skills have been acquired.
- Minimum five (5) years experience in all phases of condominium and/or hotel/resort management, including sales, marketing, yielding, reservation, daily management of all areas of operations involving human resources, budget management, rooms, housekeeping, resort maintenance, long-range planning and administration of services.
Benefits
- Health Insurance (Dental, Medical, Prescription, Vision)
- Paid Holidays, Sick, Vacation and Medical Leave
- Retirement Plan (401K)
- Employee Assistance Program
- And many opportunities for growth through our training and development programs
About Outrigger Hospitality Group
Our multi-branded portfolio includes Outrigger Resorts, OHANA Hotels by Outrigger, Hawaii Vacation Condos by Outrigger, Kapalua Villas Maui and Honua Kai Resort & Spa Maui while also managing select properties from top international hotel brands including Embassy Suites by Hilton and Best Western.
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