Customer Service Representative

1 month ago


Bessemer, Alabama, United States UPS Store5790-Bessemer Full time
Job Description Job Overview UPS Store5790 in Bessemer, AL is seeking a skilled Customer Service Representative to join our team. Key Responsibilities
  • Provide exceptional customer service by greeting customers in a friendly manner and resolving their queries efficiently.
  • Assist with opening and closing the store as needed, ensuring a smooth operation.
  • Stock and price supplies for the retail section, maintaining a well-organized store environment.
  • Multitask between customers, handling multiple requests simultaneously.
  • Process shipping, fax documents, and prepare notary services for customers.
  • Write up orders for print jobs and follow up on completed jobs via phone and email.
  • Develop extensive knowledge of company products and services to provide accurate information to customers.
Requirements
  • Exhibit a friendly attitude, even in challenging situations.
  • Demonstrate responsibility and a proven ability to maintain scheduling commitments.
  • Display quick problem-solving skills to address customer concerns.
  • Utilize good communication skills to effectively interact with customers.

We are eager to hear from qualified candidates.



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