Customer Service Team Lead

3 weeks ago


Bessemer, Alabama, United States Circle K Full time

At Circle K, we're looking for a skilled Customer Service Team Lead to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You'll also assist in training new customer service representatives and perform shift supervision to ensure seamless store operations. Additionally, you'll be responsible for completing store merchandise build-to's, receiving and verifying vendor deliveries, and completing grocery orders and deliveries. If you're a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide prompt, courteous customer service and resolve customer issues on shift
  • Provide training assistance to new customer service representatives
  • Perform shift supervision
  • Complete all store merchandise build-to's
  • Complete a grocery order and delivery
  • Receive and verify vendor deliveries


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