Financial Aid Advisor
3 weeks ago
Job Summary
The Financial Aid Counselor will provide exceptional service to students and families in the Financial Aid Office, ensuring a high level of excellence in student service. This role will facilitate communication and education regarding financial aid programs and processes, while supporting the administrative staff with daily operations.
Key Responsibilities
- Serve as a walk-in financial aid counselor for prospective and current students, educating families on financial aid programs, regulations, and loan options.
- Assist with student/parent inquiries regarding financial aid information, providing timely and accurate responses.
- Track and follow up on verification and award documents, ensuring students have completed necessary paperwork.
- Develop and implement financial literacy and education programs for prospective and current students.
- Co-manage student employees and oversee delinquent loan outreach and default prevention activities.
- Manage the office social media presence and support presentations and admissions events.
Requirements
- Bachelor's Degree preferred, with a preference for experience in financial aid or a comparable combination of experience.
- Ability to navigate university student administrative management systems and understand State and Federal financial aid program regulations and policies.
- Excellent oral and written communication skills, with a focus on customer service and problem resolution.
- Dedication to student service and success.
Benefits
Husson University offers a comprehensive benefits package, including a competitive salary and opportunities for professional growth and development.
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