Front Desk Coordinator
1 week ago
We are seeking a highly skilled and organized Medical Receptionist to join our team at California Retina Consultants.
Salary: $45,000 - $55,000 per year
About the RoleThe Medical Receptionist will be responsible for greeting patients, managing appointments, and handling patient referrals. This is an excellent opportunity to work in a fast-paced medical office environment and make a positive impact on patients' lives.
Duties and Responsibilities- Welcome patients and visitors to the practice
- Answer and direct calls to appropriate departments and staff members
- Triage patient calls to determine the best course of action regarding scheduling needs
- Collect accurate and complete insurance information from patients
- Schedule appointments in person or by telephone to optimize patients' satisfaction, provider time, and treatment room utilization
- Assist with incoming and outgoing patient referrals
- Maintain knowledge of all providers within the practice to fill schedules based on business needs
- Provide comfort and support to patients by anticipating anxieties and answering questions
- Evaluate patient records to ensure availability of treatment information and maintain confidentiality
- Update patient accounts by obtaining, recording, and updating personal and financial information
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